2004 - Duplicate downloads of mail left on POP server

E

Eric Ullman

Hi,

I have several POP mail accounts, and I leave a week's worth of email on the
server to protect against email loss between backups. Occasionally,
Entourage 2004 will "forget" that it already has local copies of my emails
that are on the server, and it will download all of them again, leaving me
with duplicates.

What's interesting is it only affects one account at a time. For example,
two weeks ago, Entourage re-downloaded all my POPaccount1 emails, but today
it wants to re-download all of my POPaccount2 emails.

I have not rebuilt my database (I know the complex type will cause emails on
the server to be fetched again), and I cannot seem to find a cause. Any
ideas?

And I'm sorry if this has been covered already.

Thanks in advance.

Eric
 
J

Jeff Vandehey

Hi Eric, I had this EXACT same problem with some accounts as well. It wasn't
specific to Entourage, it happened w/ Eudora as well, but not Mail for some
reason. Anyway, check your deletion options in the account setup. The
culprit for the problem I was having is 'delete message from server when
deleted from this computer'. My wording is probably off, but you get the
idea.

After shutting that off, I haven't had the problem for a few months. Good
luck.

-Jeff
 
J

Johannes Doe (rafcboy)

Hi Eric, I had this EXACT same problem with some accounts as well. It wasn't
specific to Entourage, it happened w/ Eudora as well, but not Mail for some
reason. Anyway, check your deletion options in the account setup. The
culprit for the problem I was having is 'delete message from server when
deleted from this computer'. My wording is probably off, but you get the
idea.

After shutting that off, I haven't had the problem for a few months. Good

I have the same problem. I need the 'delete message from server when emptied
from trash' option though, to get rid of my spam which would fill 90% of my
space after 30 days, which is the time period I'd like to keep my
"legitimate" mail on the server...
 
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