"A copy of this message is on the server. Delete fromserver"does not work...

S

Syed S. Ahmad

Hey everyone. I'm new to Entourage 2004 (and OS X) and for the most part my
experience with Entourage has been much better than it has ever been with
Outlook (and that's saying a lot considering how good Outlook is.) Anyways,
I'm having an issue trying to synchronize deleted emails with my main, POP3
account.

I use Gmail as my main email account and am checking it in Entourage via
POP3. If I want to delete an email (both the Entourage and Gmail) I have
the "A copy of this message is on the server. Delete from server" option,
yet only the downloaded copy gets deleted, not Gmail's copy. I also have
"Delete messages from the server after they are deleted from this computer"
enabled in the account settings.

I know POP3 isn't the best solution and this happens in just about every
other email client I've ever used, but I was hoping Entourage would improve
it. It might be worth mentioning that I set Gmail to store a copy of my
email when I access it via POP3 client (mainly so I have a remote copy if
I'm not using my laptop)...though I don't believe that is the problem. Any
suggestions?

-SSA
 
D

Donald E. Stidwell

Hey everyone. I'm new to Entourage 2004 (and OS X) and for the most part my
experience with Entourage has been much better than it has ever been with
Outlook (and that's saying a lot considering how good Outlook is.) Anyways,
I'm having an issue trying to synchronize deleted emails with my main, POP3
account.

I use Gmail as my main email account and am checking it in Entourage via
POP3. If I want to delete an email (both the Entourage and Gmail) I have
the "A copy of this message is on the server. Delete from server" option,
yet only the downloaded copy gets deleted, not Gmail's copy. I also have
"Delete messages from the server after they are deleted from this computer"
enabled in the account settings.

I know POP3 isn't the best solution and this happens in just about every
other email client I've ever used, but I was hoping Entourage would improve
it. It might be worth mentioning that I set Gmail to store a copy of my
email when I access it via POP3 client (mainly so I have a remote copy if
I'm not using my laptop)...though I don't believe that is the problem. Any
suggestions?

-SSA
Click to expand...

Syed, this is the problem with Gmail with any client. Gmail does not remove
mail from the server, no matter what you tell it. I had this problem with
Apple Mail, Entourage and with Outlook on Windows. It only marks them as
read and leaves them on the server. This is the primary reason I don't use
Gmail as my main email account anymore. I now just forward my Gmail messages
to my dot Mac account. (When forwarded they are moved from the Inbox to the
All Mail folder).

Don
 
D

Donald E. Stidwell

Is .Mac worth it? And what protocol does it use?

-SSA
Click to expand...

Well, .Mac is more than just email, so you have to determine it's worth for
yourself. At $99/year, it isn't that cheap but it does offer a lot of
services if you want to use them. Personally I only use it for email,
synchronisation between my iBook and Mac Mini, and iDisk. You can get
discounted prices though from Amazon (and I got mine when it was on sale
from Apple).

..Mac uses IMAP or Pop3 for email - whichever you prefer. Because I'm using a
laptop and a desktop, I prefer to use IMAP4, but setting up to use POP3 in
Entourage is easy enough.

Don
 
A

Allen Watson

Archiving rather than deleting messages on gmail will remove them from the
listing, but keep them available for searching if need be.
 
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