Accessing Hotmail Accounts through Entourage

E

elyssa.renert

I followed the instructions to access my hotmail account in entourage
and it's not picking it up. An error window pops up saying "the
hotmail folder cannot be received". the explanation in the window
says "HTTP error. The server does not support this request." Please
help, I don't know how else to troubleshoot this. Thank you.
 
J

John Halloran

I followed the instructions to access my hotmail account in entourage
and it's not picking it up. An error window pops up saying "the
hotmail folder cannot be received". the explanation in the window
says "HTTP error. The server does not support this request." Please
help, I don't know how else to troubleshoot this. Thank you.
Click to expand...

Do you have a Hotmail Plus account? That would guarantee you access with
Entourage.

If you have a free Hotmail account, Entourage may or may not work for
you. People who have had free accounts for a long time were
grandfathered access with Entourage. Newer subscribers do not have
access with Entourage. I do not know the exact criteria.

Wikipedia covers the differences between accounts here:

http://en.wikipedia.org/wiki/MSN_Hotmail

John
 
D

Diane Ross

I followed the instructions to access my hotmail account in entourage
and it's not picking it up. An error window pops up saying "the
hotmail folder cannot be received". the explanation in the window
says "HTTP error. The server does not support this request." Please
help, I don't know how else to troubleshoot this. Thank you.
Click to expand...

You don't mention which version of Entourage your are using. Hotmail
accounts are inaccessible for Entourage X users after a recent server update
on April 1, 2007. This also affects users on IE in Mac OS 9 and older
versions of Outlook for PC users.

If you have Entourage 2004 you should be able to access your account

See the setup instructions here:

<http://www.entourage.mvps.org/accounts/hotmail.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
E

elyssa.renert

Thank You Diane,

I actually do have Entourage X. If I purchase Entourage 2004 am I
guaranteed to access my hotmail account?
 
D

Diane Ross

I actually do have Entourage X. If I purchase Entourage 2004 am I
guaranteed to access my hotmail account?
Click to expand...

AFAIK, there are no problems with Entourage 2004 and Hotmail. Whether you
will need a "paid" account is uncertain. I suggest downloading the demo and
see if it work. All you will be out is your time.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
K

Kurt

John Halloran said:
Do you have a Hotmail Plus account? That would guarantee you access with
Entourage.

If you have a free Hotmail account, Entourage may or may not work for
you. People who have had free accounts for a long time were
grandfathered access with Entourage. Newer subscribers do not have
access with Entourage. I do not know the exact criteria.

Wikipedia covers the differences between accounts here:

http://en.wikipedia.org/wiki/MSN_Hotmail

John
Click to expand...

You need to pay to have Hotmail accessed through Entourage,
Gmail is free and no problem.
 
J

John Halloran

Kurt said:
You need to pay to have Hotmail accessed through Entourage,
Gmail is free and no problem.
Click to expand...

Your statement about Hotmail is false. Hotmail access through Entourage
still works fine for me, and I've never paid a dime for the service.
What Wikipedia says is true, free access via a mail program depends on
when you established the Hotmail account.

For a person establishing a new account today, I agree that Gmail is a
better choice.
 
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