adding attachments to emails cause entourage to close

J

Jonathon_Worner

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

Hi,

On both my MAC's at my office - when writing an email and then attaching a file (images, documents etc) - entourage shuts down, and asks if you want to send an error report, then once it restarts you are able to attach the file. However you usually lose the text you've typed in the email. I've sent off 100's of this automatic "Error reports to MAC and Microsoft" but the problem hasn't been fixed. I constantly download updates for OFFICE etc.

Regards
JKW
 
D

Diane Ross

[email protected] said:
On both my MAC's at my office - when writing an email and then attaching a
file (images, documents etc) - entourage shuts down, and asks if you want to
send an error report, then once it restarts you are able to attach the file.
However you usually lose the text you've typed in the email. I've sent off
100's of this automatic "Error reports to MAC and Microsoft" but the problem
hasn't been fixed. I constantly download updates for OFFICE etc.
Click to expand...

When the error message pops up, you should be able to select "More" to see
the log. Can you copy that and send it me off list? Send me an email:

<http://www.entourage.mvps.org/support_options/email.html>

What updates have you applied to Office 2008? Exactly what version of
Leopard? What is your Exchange server version info?
 
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