Address book/contacts list

[Mer]

I can't get Outlook to let me view the address book; it gives me an error
message that "the address book could not be displayed" and "the contacts
folder associated with this address list could not be opened." When I
attempt to change the "shared" properties, those fields are ghosted.

 

[Russ Valentine [MVP-Outlook]]

Post your Outlook version and the steps you used to corrupt your Outlook
Address Book.

 

[Bob Whitehead, MCSD]

Russ,

I'm having the very same problem. I'm running Outlook 2003. In case it
matters, I have just upgraded my machine, and I copied the whole PST file
from the old machine to the new one. All my contacts show when I click on
the Contacts tab, but when I try to address an e-mail, they're not there.

All help appreciated!
--
Bob Whitehead, MCSD
Pensacola, FL
www.vbcodehead.com
Bob@vbcodehead-dot-com

Post your Outlook version and the steps you used to corrupt your Outlook
Address Book.
--
Russ Valentine
[MVP-Outlook]

I can't get Outlook to let me view the address book; it gives me an error
message that "the address book could not be displayed" and "the contacts
folder associated with this address list could not be opened." When I
attempt to change the "shared" properties, those fields are ghosted.

 

[Russ Valentine [MVP-Outlook]]

How did you migrate your data? Just copying a PST file will not enable
Outlook to use it. Even worse, if you overwrote another PST file when you
copied it, you have corrupted your profile.
Read this:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]

Russ,

I'm having the very same problem. I'm running Outlook 2003. In case it
matters, I have just upgraded my machine, and I copied the whole PST file
from the old machine to the new one. All my contacts show when I click on
the Contacts tab, but when I try to address an e-mail, they're not there.

All help appreciated!
--
Bob Whitehead, MCSD
Pensacola, FL
www.vbcodehead.com
Bob@vbcodehead-dot-com

Post your Outlook version and the steps you used to corrupt your Outlook
Address Book.
--
Russ Valentine
[MVP-Outlook]

I can't get Outlook to let me view the address book; it gives me an
error
message that "the address book could not be displayed" and "the
contacts
folder associated with this address list could not be opened." When I
attempt to change the "shared" properties, those fields are ghosted.