address book subdirectories not available

G

Greg

Recently installed outlook 2003 from office 2005. Address book tranfered
over fine from IE with all my contact subfolders. When addressing a note in
Outlook, I can only select the 'Contact' directory. I see the other folders
in the address book but cannot access them addressing my mail. Any help is
appreciated.

tyia
greg
 
M

Milly Staples [MVP - Outlook]

Is the Outlook Address Book Service added? Check under Tools->Mail
Options-Email Accounts. Select the Address book/directories option and see
if it is installed. If not, back up, install it, close and reopen Outook
and you should be good to go.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Greg asked:

| Recently installed outlook 2003 from office 2005. Address book
| tranfered over fine from IE with all my contact subfolders. When
| addressing a note in Outlook, I can only select the 'Contact'
| directory. I see the other folders in the address book but cannot
| access them addressing my mail. Any help is appreciated.
|
| tyia
| greg
 
G

Greg

the the path that you describe " Tools->Mail Options-Email Accounts. Select
the Address book/directories option" is not there. I am using Outlook 2003
SP1. Can you please verify or clarify your instructions.

thank you
greg
 
B

Brian Tillman

Greg said:
the the path that you describe " Tools->Mail Options-Email Accounts.
Select the Address book/directories option" is not there. I am using
Outlook 2003 SP1. Can you please verify or clarify your instructions.
Click to expand...

Milly meant Tools>E-mail Accounts>View or change existing directories or
address books>Next
 
M

Milly Staples [MVP - Outlook]

Oops - thanks for the catch.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Brian Tillman asked:

|
|| the the path that you describe " Tools->Mail Options-Email Accounts.
|| Select the Address book/directories option" is not there. I am using
|| Outlook 2003 SP1. Can you please verify or clarify your instructions.
|
| Milly meant Tools>E-mail Accounts>View or change existing directories
| or address books>Next
 
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