Address list for New Messages - extra contacts?

R

Rudy Kohut

I am using Entourage 2004 (V11.1).

Whenever I go to create a new email message, and start typing in a name, I
get a long list of possible contacts. Now the thing is that the list is a
lot longer than my Address Book and contains a lot of contacts that were
assigned to the Junk email folder and deleted long ago.

1. Why is Entourage remembering all those addresses?
2. Can I get rid of them?

Thanks
 
B

Barry Wainwright

I am using Entourage 2004 (V11.1).

Whenever I go to create a new email message, and start typing in a name, I
get a long list of possible contacts. Now the thing is that the list is a
lot longer than my Address Book and contains a lot of contacts that were
assigned to the Junk email folder and deleted long ago.

1. Why is Entourage remembering all those addresses?
2. Can I get rid of them?

Thanks
Click to expand...

In Entourage X and 2004 there is an option in the preferences to clear this
address Cache (Mail & News prefs; Compose tab). You can also (in the same
place) turn off the display of these addresses (but still keep the Œauto
complete¹ of names in your address book).

In both Entourage v9 and later individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.

In entourage 2004, hitting the 'junk' button in the toolbar will remove the
address of that message from the cache as well.


Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.
 
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