after latest update, i cannot receive email via comcast.net

S

shmoo

I've updated to 11.1.0 and now I cannot send/receive email from my
comcast.net account (free email account provided by my cable supplier).
What's the deal? What do I do? Comcast support people are idiots and
are completely ignorant to Macs/Entourage.
 
S

shmoo

PS I DO know that comcast has not changed anything regarding tehir
email setup... so this is definitely an entourage issue.
 
S

shmoo

Here's the error message I'm getting:

The server for account "[email protected]" returned the error
"logon failure." Your username/password or security settings may be
incorrect. Would you like to try re-entering your password?

Of course, my settings ARE, in fact, correct. I confirmed this with
comcast by having them read off the correct Outlook settings to me.
Also, my settings have not changed since yesterday (before I upgraded),
when everything was working perfectly.

To recap, comcast hasn't changed their mail servers and I haven't
changed my email account settings on my computer.

Simply put...

Everything worked ===> I upgraded yesterday ===> now nothing works
 
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