After reinstall of Entourage X, my mail, addresses, calendar, etc. do not appear

T

Tim Shepard

I am running OS 10.3.5 and Entourage 10.1.1.

I had to erase my disk. I backed up to an external hard drive before
the erase (Backup 2.02) and restored the files, including the MUD
files. I started up Entourage but it apparently doesn't see
the database files. None of my mail, addresses, or calendar shows up.

I have trolled the postings and tried the procedure suggested in the
posting "Re-installing Entourage v.X" (2002-02-16). I have restarted
the computer.

The MUD files are in the Documents folder. It should work, but it does
not. Any suggestions?

Thank you
 
A

Adam Bailey

Tim Shepard said:
I had to erase my disk. I backed up to an external hard drive before
the erase (Backup 2.02) and restored the files, including the MUD
files. I started up Entourage but it apparently doesn't see
the database files. None of my mail, addresses, or calendar shows up.
Click to expand...

Try choosing "Switch Identity" from the Entourage menu. You might be able to
choose it there.
 
T

Tim Shepard

Try choosing "Switch Identity" from the Entourage menu. You might be able to
choose it there.
Click to expand...

No luck with "Switch Identity." The Main Identity appears in the
window, but choosing it does not bring forth the mail, addresses,
etc.
 
D

Diane Ross

I am running OS 10.3.5 and Entourage 10.1.1.

I had to erase my disk. I backed up to an external hard drive before
the erase (Backup 2.02) and restored the files, including the MUD
files. I started up Entourage but it apparently doesn't see
the database files. None of my mail, addresses, or calendar shows up.

I have trolled the postings and tried the procedure suggested in the
posting "Re-installing Entourage v.X" (2002-02-16). I have restarted
the computer.

The MUD files are in the Documents folder. It should work, but it does
not. Any suggestions?
Click to expand...

First thing you need to do is to upgrade Entourage.

<http://www.entourage.mvps.org/version/officex.html>

When you open your Microsoft User Data folder what files do you see in your
Office X Identities folder? Check the size on the files and see if they are
locked. It could be a permissions issue.
 
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