All Exchange Calendar Info is Missing after Entourage Database Replace

B

Brianintride

Exchange 2003

Entourage 2004 running on 10.4.10 clients

Clients were having some problem with Network Mobile accounts which
precipitated re-creating local home accounts. i made the mistake of
not backing up Entourage Database before getting new info from server.

I thought, "No problem, it Exchange, all the data is stored on the
server and i will simply re-download all info from there." i setup
the exchange server and the sync occurred, inbox and all the user's
folders repopulated, contacts look good...but the calendar is empty.
not a single entry. if another user connects to this user's folder
and attempts to browse calendar she sees nothing.

the Entourage database rebuilt itself back to 1.5 Gb handily.

however, when i right click on the calendar in Entourage and select
Folder Properties --> Storage it lists the size as 2293 kb. this is
comparable to other users in the org.

i think the data is there, but not showing up...rephrased, i hope to
god the calendar is there and not showing up for some reason.

i am pretty sure the calendar is stored on the exchange server and not
on the client...true?

thoughts?

Please help!

thanks
brian
 
C

Corentin Cras-Méneur

Brianintride said:
I thought, "No problem, it Exchange, all the data is stored on the
server and i will simply re-download all info from there." i setup
the exchange server and the sync occurred, inbox and all the user's
folders repopulated, contacts look good...but the calendar is empty.
not a single entry. if another user connects to this user's folder
and attempts to browse calendar she sees nothing.
Click to expand...


Cna you see the events on the server?? Can you see them through OWA
(webmail)??

[...]
i am pretty sure the calendar is stored on the exchange server and not
on the client...true?
Click to expand...

Yes, it's only cached locally for Exchange accounts.
When you rebuild the database, the entire Exchange cache is trashed and
ENtourage re-downloads everything from the server. It looks like in your
case, the calendar didn't get re-imported.

Corentin
 
W

William Smith

Brianintride said:
Exchange 2003

Entourage 2004 running on 10.4.10 clients

Clients were having some problem with Network Mobile accounts which
precipitated re-creating local home accounts. i made the mistake of
not backing up Entourage Database before getting new info from server.

I thought, "No problem, it Exchange, all the data is stored on the
server and i will simply re-download all info from there." i setup
the exchange server and the sync occurred, inbox and all the user's
folders repopulated, contacts look good...but the calendar is empty.
not a single entry. if another user connects to this user's folder
and attempts to browse calendar she sees nothing.
Click to expand...

Are you sure you're looking at the Exchange calendar and not the local
Entourage calendar?

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
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