All Incoming Messages Assigned One of My Categories

M

MB

All my incoming messages are getting assigned the same category. I do not
have a rule set up to do this. I can't find a way to undo it. Any ideas?

I think this occurred while transferring my database between computers. I
lost all my rules, mailing list manager info and signatures. I don't know
what happened, even though my folders and messages transferred fine. But
after that, all the emails come in assigned to the one category.

iBook, Office X, OS 10.2.8
 
D

Diane Ross

All my incoming messages are getting assigned the same category. I do not
have a rule set up to do this. I can't find a way to undo it. Any ideas?

I think this occurred while transferring my database between computers. I
lost all my rules, mailing list manager info and signatures. I don't know
what happened, even though my folders and messages transferred fine. But
after that, all the emails come in assigned to the one category.

iBook, Office X, OS 10.2.8
Click to expand...

When you transferred to the new computer did you transfer the entire folder
named "main identity". Main is the default name and you might have changed
it. This folder contains several files and you must transfer them all.

Database
Database Cache
Mailing Lists
Rules
Signatures

If this was your problem, you could rename the old identity and drag it over
so you will have all your rules etc. After that you can add the new messages
to your original data. I can give you details on how to do this.

Diane Ross, Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
DianeATentourageDOTmvpsDOTorg <--fix this before responding
 
M

MB

Actually, I just transferred the whole MUD file over, so that should have
included all the files for the identity. Any other thoughts?

Thanks
 
D

Diane Ross

Actually, I just transferred the whole MUD file over, so that should have
included all the files for the identity. Any other thoughts?
Click to expand...

Check your MLM and disable all your rules. The MLM is the same as rules.
 
M

MB

This has been happening with no rules there to disable, since it started
when I "lost" my rules transferring between computers. Any other thoughts
:)
 
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