all mail going to one folder

A

AceBuilder

I have a problem. I set one sender to go to a specific folder, now all
my messages go into this folder. I don't find this rule in my rules
list, so don't know how to get it to stop. Anyone know how to solve
this? What did I do wrong?
 
D

Diane Ross

I have a problem. I set one sender to go to a specific folder, now all
my messages go into this folder. I don't find this rule in my rules
list, so don't know how to get it to stop. Anyone know how to solve
this? What did I do wrong?
Click to expand...

How did you set mail to move for this sender? If it's not a rule then check
the Mailing List Manager under Tools in the Menu bar.

See " Why Rules Don't Work" for more help.

<http://www.entourage.mvps.org/troubleshoot/rules.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>
 
B

Barry Wainwright [MVP]

I have a problem. I set one sender to go to a specific folder, now all
my messages go into this folder. I don't find this rule in my rules
list, so don't know how to get it to stop. Anyone know how to solve
this? What did I do wrong?
Click to expand...

I suspect it is because you set up a "Mailing List Manager" entry, rather
than a mail rule.

Check the MLM entries under the tools menu. They are not designed for
situations like this, and if not set upcorrectly could cause the effect you
describe.
 
A

AceBuilder

Perfect answer. It worked! Thanks so much.
Diane said:
How did you set mail to move for this sender? If it's not a rule then check
the Mailing List Manager under Tools in the Menu bar.

See " Why Rules Don't Work" for more help.

<http://www.entourage.mvps.org/troubleshoot/rules.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>
Click to expand...
 
A

AceBuilder

Great answer. Thanks - it helped a lot.
Barry said:
I suspect it is because you set up a "Mailing List Manager" entry, rather
than a mail rule.

Check the MLM entries under the tools menu. They are not designed for
situations like this, and if not set upcorrectly could cause the effect you
describe.

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>
Click to expand...
 
Top