All users able to read email

B

Barry

Here's the situation: we have an iMac in a lab where 5 people work. Since
they collaborate and share a lot of their data, there is only one user
account on the iMac. Everybody logs in to the same account.

But, each user has their own IMAP email account. They use Entourage to
read their email and each has a user account in Entourage.

Here's the issue:

Jane Doe User comes up and opens Entourage. The Splash screen asks which
user she is; she does not choose Jane Doe. Instead, she chooses Joe User.
The IMAP server asks for Joe's password. She clicks cancel.. And the box
goes away, but now she can read any email that's in Bob's In Box. Not just
the stuff in the "On My Computer" but the stuff that's supposedly on the
server.

Okay, so I go to the account settings/options and change it to Always Leave
Messages On Server.

Same behavior: Jane Doe can still see the contents of Bob's inbox, despite
the fact that it's *supposedly* hasn't been downloaded. Even if Jane
selects Offline, she can still see it.

Anybody see this behavior before?
 
D

Dave Cortright

Here's the situation: we have an iMac in a lab where 5 people work. Since
they collaborate and share a lot of their data, there is only one user
account on the iMac. Everybody logs in to the same account.

That is the root of your problem. Give each of the users their own account
and set up a folder that they all have read/write access to so they can
still share files.
 
B

Barry Wainwright

Here's the situation: we have an iMac in a lab where 5 people work. Since
they collaborate and share a lot of their data, there is only one user
account on the iMac. Everybody logs in to the same account.

As Dave points out, this is the root of the problem - if you want to keep
data confidential between users, you must give them their own accounts.
But, each user has their own IMAP email account. They use Entourage to
read their email and each has a user account in Entourage.

Here's the issue:

Jane Doe User comes up and opens Entourage. The Splash screen asks which
user she is; she does not choose Jane Doe. Instead, she chooses Joe User.
The IMAP server asks for Joe's password. She clicks cancel.. And the box
goes away, but now she can read any email that's in Bob's In Box. Not just
the stuff in the "On My Computer" but the stuff that's supposedly on the
server.

Okay, so I go to the account settings/options and change it to Always Leave
Messages On Server.

Same behavior: Jane Doe can still see the contents of Bob's inbox, despite
the fact that it's *supposedly* hasn't been downloaded. Even if Jane
selects Offline, she can still see it.

You have it wrong - the 'leave mail on server' does what it says, leaves the
original mail on the server. However, when you click on a mail header, a
copy of the mail is downloaded to the local mail cache - this is what the
user9s) are seeing.
Anybody see this behavior before?
It's BAD behaviour - Behaving As Designed!
 
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