Allow reporting of product bugs- ie support your software

[William]

When I try to save a publisher 2003 file the application aborts with no error
message. I cannot lookup a solution. I do not seem able to report the problem
to Microsoft without paying for the privilege. The software does no error
reporting as it fails so abruptly.

I buy something. It does not work. I have to pay the supplier to inform them
of the problem. It does not seem right.

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http://www.microsoft.com/office/com...-9f9fdefe7919&dg=microsoft.public.office.misc

 

[JoAnn Paules [MSFT MVP]]

I'm going to suggest posting your question over in the Publisher newsgroup
instead of the office.misc one. And give us some more details - which
version, what you are doing when it crashes, etc.

 

[Mary Sauer]

The program stops responding when you try to open or to save a file in an Office 2002
program and in an Office 2003 program
http://support.microsoft.com/default.aspx?scid=kb;en-us;313937