Hello,
Did you know that you can automatically send a crash report to Microsoft
nearly any time an Office 2002 or Office System 2003 application crashes?
When the crash occurs a crash reporting dialog will appear with a message
that begins something like: "Microsoft Office <application> has encountered
a problem and needs to close. We are sorry for the inconvenience." do the
following:
1) Click on link text which says something like "What data does this report
contain?
2) Note down the following information (depending on problem you might not
get all of these items):
* AppName:
* AppVer:
* AppStamp:
* ModName:
* ModVer:
* ModStamp:
* fDebug:
* Offset:
3) There might also be a "bucket" number. If so, note down that number as
well.
4) Click "Close"
5) Click "Send Error Report" .... PLEASE!!!
If you post the information noted in steps 2 and 3 above to this newsgroup
I might be able to verify whether or not this is already a known issue and,
if it's known, possibly a way to avoid or fix the problem in the future.