An Error Occurred While Launching: There is no such disk.

J

Jim McClellan

Help!!!!!!!!

My daughter's laptop hard drive crashed. I backed up everything thru the
external firewire transfer option. Erased the disk. Reinstalled Panther and
downloaded updates.

I transferred the Applications folder back to the new laptop hard drive
rather than a reinstall of Office 2004.

Now, Word/Excel/Powerpoint work normally but I get the above message when
starting Entourage.

The original Entourage identity folder is back in the
User/Documents/Microsoft/Identities folder.

I can't figure this one out.
 
D

Diane Ross

My daughter's laptop hard drive crashed. I backed up everything thru the
external firewire transfer option. Erased the disk. Reinstalled Panther and
downloaded updates.

I transferred the Applications folder back to the new laptop hard drive
rather than a reinstall of Office 2004.

Now, Word/Excel/Powerpoint work normally but I get the above message when
starting Entourage.

The original Entourage identity folder is back in the
User/Documents/Microsoft/Identities folder.

I can't figure this one out.
Click to expand...

From the Error Page:

<http://www.entourage.mvps.org/error/page.html#error_nodisk>
======
A user has reported this error when Entourage 2004 was trying to launch. The
problem was using an alias of the Documents folder. Entourage was unable to
find the Microsoft User Data folder using an alias.

Note: Panther handles aliases differently. It is suggested that if you want
to move your Documents folder to a different volume that you use an symlink
instead. there are several utilities like Cocktail that will create a
symlink, or you can use the Terminal.
=======

If the MUD folder is in the correct location, you can try this.

* remove the entire MUD folder to the desktop
* launch Entourage and let it create a new MUD folder
* delete the default Identity that was created
* drag in the correct Identity folder from the MUD folder on your desktop.
* drag over any extra scripts from old MUD folder

This should work. Let me know if you continue to have problems.
 
J

Jim McClellan

Hi,

Thanks for replying.

I tried this:
If the MUD folder is in the correct location, you can try this.....

And Entourage still would not launch, giving me the same error message. I
had moved the entire MUD folder to the desktop before launching.
 
D

Diane Ross

I tried this:
If the MUD folder is in the correct location, you can try this.....

And Entourage still would not launch, giving me the same error message. I
had moved the entire MUD folder to the desktop before launching.
Click to expand...

Have you run Repair Permissions? See below if you do not know how to repair
permissions.

Try trashing:

/Library/Caches/com.apple.LaunchServices.6B.csstore

Restarting right away, then launching Entourage manually one time, and see
if that helps.

If this doesn't work, then I would suggest you to use Remove Office and
reinstall. Be sure to run the SP-1 updater after installing. You'll need
your CD key when you start Office after the "remove" process.

<http://www.entourage.mvps.org/glossary/remove_office.html>

Try trashing:

/Library/Caches/com.apple.LaunchServices.6B.csstore

from the backup, restarting right away, then launching the Spell Catcher app
manually one time, and seeing if that helps.
=========
To use Repair Permissions:
1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button.

Don't run from CD. Updates contain a newer version of Repair Permissions.

Run Repair Permissions from the volume being repaired.
 
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