Anyone come across this before?

[Falcon]

I use outlook as my main e-mail programe, I also have 2 e-mail accounts and
3 different signatures.

I use word 2003 to edit e-mail messages. This allows me to have a logo in
the footer and switch between signatures easily!

I also use a web based programme for work that opens word documents in RTF
and this is where I have a problem.

Because Outlook is using word I constantly get an error message when closing
documents from the web based programme saying Normal.dot is in use. If I
close outlook this does not happen. If I change outllook and don't use word
to edit messages this does not happen.

If I did this, I would lose the ability for logo's in the footer and more
importnatly the ability to switch headers.

I'm looking for a solution or a workaround.

I use Outllok to sync my pocket pc, e-mail and calendar as well!

Thanks

Ernie

 

[Diane Poremsky [MVP]]

unfortunately, since the browser app uses word to edit the documents, there
isn't much you can do. As long as the error is only on closing, I'd probably
ignore it - but if it's asking you about saving normal.dot - then something
is affecting the template, most likely an addin. Disable the addin and the
error may stop.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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[Falcon]

Thanks Dianne in that case are there any add ins that you know about that
would enable me to send e-mails through a specified account and easily
change the sign off?

Ernie