The problem has to do with the way that Outlook Express for Windows (and
possibly other mail clients) interprets and sends out messages. An
explanation and a way to deal with the problem can be found in FAQ article
#175 on The Entourage Help Page:
<
http://www.entourage.mvps.org/faq/faqs.html#Anchor-175>
You can help to avoid this problem by not sending any non-standard quotation
marks/apostrophes in messages. Go to Tools -> AutoCorrect, click the
"AutoFormat" tab, and under "Replace as you type", uncheck "Straight quotes
with smart quotes", and click OK.
