Apostrophes become commas once sent to another PC

P

Phil Archer

I've got Entourage X (10.1.4) on G5 with Panther 10.3.4

When I send an email with apostrophes...

You'd be concerned if it 'ad 'appended to you.

They appear on the destination computer like this...

You,d be concerned if it ,ad ,appended to you.

Why can this be?

Please see if you can work it out because I can't

Phil.
 
A

Allen Watson

I've got Entourage X (10.1.4) on G5 with Panther 10.3.4

When I send an email with apostrophes...

You'd be concerned if it 'ad 'appended to you.

They appear on the destination computer like this...

You,d be concerned if it ,ad ,appended to you.

Why can this be?
Click to expand...
The destination computer, no doubt, is a windows machine (or possibly the
message is passing through a Windows machine), and you are using "curly"
apostrophes rather than straight ones. Go to
Tools->AutoCorrect->AutoFormat, and turn off "Replace straight quotes with
smart quotes". That will fix your problem.

--
Microsoft MVP for Entourage/OE/Word (MVPs are volunteers)
Allen Watson <[email protected]> Entourage FAQ site:
<http://www.entourage.mvps.org/>
AppleScripts for Outlook Express and Entourage:
<http://homepage.mac.com/allen_a_watson/FileSharing3.html>
Entourage Help Pages: <http://www.entourage.mvps.org/>
 
D

Dave Cortright

The destination computer, no doubt, is a windows machine (or possibly the
message is passing through a Windows machine), and you are using "curly"
apostrophes rather than straight ones. Go to
Tools->AutoCorrect->AutoFormat, and turn off "Replace straight quotes with
smart quotes". That will fix your problem.
Click to expand...

Alternately, you can choose Format:Character Set:Unicode to ensure the
character mapping shows up correctly on all platforms.
 
A

Andy McMullin

Alternately, you can choose Format:Character Set:Unicode to ensure the
character mapping shows up correctly on all platforms.
Click to expand...

Which Unicode should you use? UTF-7 or UTF-8?
 
P

Paul Berkowitz

Which Unicode should you use? UTF-7 or UTF-8?
Click to expand...

UTF-8. But there are still some email programs - on both platforms
(Windows/Mac) - that won't read this. I don't think Eudora does Unicode yet,
for example (or maybe just the most recent version does?). However I don't
believe that Eudora is a culprit in returning your messages (when encoded
correctly by Entourage for those curly quotes), falsely pretending to be
US-ASCII. I think Eudora keeps the correct encoding. I don't know what it
does when it gets Unicode. If it finds the appropriate encoding to deal with
those curly quotes, or else uses plain text alternative, it will probably
return correctly. The to main culprits in doing this wrong - Outlook and
Outlook Express on Windows - will cope fine with UTF-8.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
P

Phil Archer

Thanks Allen,

I'm new to this news server service and didn't realise you had replied -
hence, sorry for the delay in replying.

I'll try this suggestion, thanks very much for your advice. There's a few
apostr's in this 'ere email so you can see if it has worked!



Kind regards,


Phil Archer

PS if this fails I'll try the unicode ideas also. Thanks to the others.
 
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