Applying rules to sent items in Entourage 2004

R

Rupert Meacher

I've just moved over to Entourage from Apple Mail, mainly because I found
organising sent items was a real pain, in fact, almost impossible, in Mail.
However, it seems almost as awkward in Entourage! What I want to do is
divert all the messages sent to a particular category to a separate 'Sent
Items' folder. I've managed to create the rule, but there seems to be no way
of applying it to any sent item. I may well be being very stupid here, in
which case, please excuse my ignorance!
 
B

Bob Greenblatt

I've just moved over to Entourage from Apple Mail, mainly because I found
organising sent items was a real pain, in fact, almost impossible, in Mail.
However, it seems almost as awkward in Entourage! What I want to do is
divert all the messages sent to a particular category to a separate 'Sent
Items' folder. I've managed to create the rule, but there seems to be no way
of applying it to any sent item. I may well be being very stupid here, in
which case, please excuse my ignorance!
Click to expand...

If you have the rule and the folder set up, you should be able to go to the
sent items folder, select all items and then apply the rule.
 
I

Information

Pre-built rules that already checked the box "stop applying..." were created
when you made the rule by default. They can't be modified except by
recreating the Rule. Could this have something to do with applying two
different rules, if that's what you are doing- assign the _category_, then
create a folder. How do you assigning the category anyway? Some categories
may be assigned automatically by the address name.

Mailing List Manager has a check box to use for sorting your mailing list
messages sent items to the same folder as the incoming ones.

I use a folder called Customers, having sub-folders for each client name,
and a 'catch-all' folder- Sales Leads. Similarly, I use a general folder
called Vendors with similar subfolders for vendors with lots of mail. I keep
the other vendors email (both incoming and outgoing) in the main Folder as
folders in Entourage can contain messages or just be placeholders for
subfolders. And you're right, Apple's Mail.app does a poor job of this. I
used Gyzmail prior to Entourage which worked rather well in this regard as
just a mail client .

This seems to work for me. Or maybe Entourage preempts/doesn't allow more
than one 'Sent Items' folder (like Mail does). Have you tried naming your
'sorting bin' something else?
 
D

Daiya Mitchell

If you have the rule and the folder set up, you should be able to go to the
sent items folder, select all items and then apply the rule.
Click to expand...

If you created the rule under the Outgoing Rules list, then checking the box
to enable them should result in it running on all your sent mail. I have a
quite a few of those set up, e.g., "If recipient is in group X move to
folder X," and they work fine.

DM
 
P

Paul Berkowitz

If you created the rule under the Outgoing Rules list, then checking the box
to enable them should result in it running on all your sent mail. I have a
quite a few of those set up, e.g., "If recipient is in group X move to
folder X," and they work fine.
Click to expand...

There's a problem (bug) with IMAP in 2004, in that Entourage does not see
sent messages in the IMAP Sent Items folder as sent messages but as received
messages. In Messages/Apply Rule/ the rules available are the rules for
incoming messages (Mail (IMAP)), rather than the Outgoing rules. (This seems
to have something to do with new internal code for IMAP in 2004 - you can
see it at work also if you save a draft IMAP message - it seems to be making
a new copy on the server. If the "sent" messages case, this copy on the
server is treated as a received message.) This is a problem. But Outgoing
rules should nevertheless be running correctly from an automatically Enabled
rule at the time you send the message.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

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PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
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