Applying rules

C

CALF

I have set up a lot of rules to send spam to the junk mail folder. None
of them works. I know I set them up correctly because when I apply them
manually to messages, they do disappear into junk mail. David Pogue's
manual suggests setting up a rule to send any message on which you are
blind copied to junk mail. That does not work for me either. Most of
what is not caught is from a secondary email address that is work
related and is an exchange server, but I don't know if that matters at
all.
Yet the filter seems to catch mail from senders who email me regularly,
are in my address book, and most of whose mail in fact does reach me,
and even though I mark them as Not Junk. I have the filter set to
"catch only the most obvious junk." Is this just a very poor feature of
the program, or is there something I can do to increase its
effectiveness?
 
D

Diane Ross

I have set up a lot of rules to send spam to the junk mail folder. None
of them works. I know I set them up correctly because when I apply them
manually to messages, they do disappear into junk mail.
Click to expand...

Rules run in this order:

Mailing List Manager
Junk Mail Filter
Rules

When you run a rule manually, prior rules do not affect the action. You need
to check for a prior rule that is acting on the message before your spam
rule runs.
David Pogue's
manual suggests setting up a rule to send any message on which you are
blind copied to junk mail. That does not work for me either. Most of
what is not caught is from a secondary email address that is work
related and is an exchange server, but I don't know if that matters at
all.
Click to expand...

There are several examples of rules that might help you along with basics
and troubleshooting rules here:

Yet the filter seems to catch mail from senders who email me regularly,
are in my address book, and most of whose mail in fact does reach me,
and even though I mark them as Not Junk. I have the filter set to
"catch only the most obvious junk." Is this just a very poor feature of
the program, or is there something I can do to increase its
effectiveness?
Click to expand...

The key to rules is your Entourage Address Book. Rules rely on an up-to-date
Address Book. The JMF never assigns messages from contacts in your Address
Book to the Junk category.

See Dealing with Junk Mail:
<http://www.entourage.mvps.org/rules/junk/index.html>
 
C

CALF

Thanks. I will look into your suggestions. However, I do want to
re-emphasize that yes indeed, Entourage does send email from addresses
in my Address Book within Entourage to the JMF. I am talking here not
only of spam-looking-type messages but email from friends and even
myself on occasion. To my horror, this is true.
 
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