Atachments

M

Miguel

I 've been getting complaints form people I am sending e-
mails with atachemtns to saying that the atachemnts comes
as a .dat file not the original format that I sent it as,
like excel or word or MP3. Does anyone know why this
happens?

Thanks for your help,


Miguel
 
A

AN

Hi,

I think that the recipients of your mail get an attachment named as
Winmail.dat. If that is the case, please follow this:

The Winmail.dat file holds information for the Microsoft
Outlook Rich Text format when Word is used as the e-mail editor. When you
send a message to someone whose client doesn't support Rich Text format they
will receive the message with the Winmail.dat file as attachment.

When a receiver whose client doesn't support Rich Text format gets
a message that has a Winmail.dat attachment it could be the case that any
other attachment that got sent with the message will be in the Winmail.dat
file and therefore inaccessible for the receiver. To prevent this behaviour
make sure you don't send Rich Text formatted messages to people who do not
support it. Microsoft Office Outlook and Outlook Express both support Rich
Text formatted messages.

The order of compatibility from the best to the least would be :

1. Plain Text 2. HTML 3. Rich Text

Method 1:

When you mainly send to people who are using Microsoft Office Outlook and
want to continue using Rich Text formatted messages it is best you change
the format on a per message basis for the people who are not compatible with
Rich Text format.

Create a new message ; Choose Format-> Plain Text

Once you have chosen for Plain Text you can use the Format menu again to
change back to Rich Text or HTML

Method 2:

If you want to get rid of the Rich Text format default you can change this
in Tools-> Options-> tab Mail Format. You can change to Rich Text just for
one message.

When you are using Plain Text as default, Create a new message; Choose
Format-> Rich Text

When you are using HTML as default, Create a new message; Choose Format->
Plain Text or Choose Format-> Rich Text

Method 3:

You can also change the default message format on a per user or even a per
e-mail address basis.

Open the contact from the Contacts folder

Double-click on the e-mail address of the contact

In the Internet Format dropdown list choose the format you want to use for
this specific contact's e-mail address



Hope this helps !!!

With Regards,

Sudharson.AN
 
J

JGH

Try sending the file by attaching with drag'n drop or rightmouse button/send
to e-mail recipiant
If I send atttachements by using the menu, I also get winmail.dat problem

Regards,
Jorgen
 
M

Miguel

I'll give it a try. Thanks so much for your help!
-----Original Message-----
Hi,

I think that the recipients of your mail get an attachment named as
Winmail.dat. If that is the case, please follow this:

The Winmail.dat file holds information for the Microsoft
Outlook Rich Text format when Word is used as the e-mail editor. When you
send a message to someone whose client doesn't support Rich Text format they
will receive the message with the Winmail.dat file as attachment.

When a receiver whose client doesn't support Rich Text format gets
a message that has a Winmail.dat attachment it could be the case that any
other attachment that got sent with the message will be in the Winmail.dat
file and therefore inaccessible for the receiver. To prevent this behaviour
make sure you don't send Rich Text formatted messages to people who do not
support it. Microsoft Office Outlook and Outlook Express both support Rich
Text formatted messages.

The order of compatibility from the best to the least would be :

1. Plain Text 2. HTML 3. Rich Text

Method 1:

When you mainly send to people who are using Microsoft Office Outlook and
want to continue using Rich Text formatted messages it is best you change
the format on a per message basis for the people who are not compatible with
Rich Text format.

Create a new message ; Choose Format-> Plain Text

Once you have chosen for Plain Text you can use the Format menu again to
change back to Rich Text or HTML

Method 2:

If you want to get rid of the Rich Text format default you can change this
in Tools-> Options-> tab Mail Format. You can change to Rich Text just for
one message.

When you are using Plain Text as default, Create a new message; Choose
Format-> Rich Text

When you are using HTML as default, Create a new message; Choose Format->
Plain Text or Choose Format-> Rich Text

Method 3:

You can also change the default message format on a per user or even a per
e-mail address basis.

Open the contact from the Contacts folder

Double-click on the e-mail address of the contact

In the Internet Format dropdown list choose the format you want to use for
this specific contact's e-mail address



Hope this helps !!!

With Regards,

Sudharson.AN





.
Click to expand...
 
Top