attachment problem

[Li'l Roberto]

I posted this msg in the Outlook NG without any response, hopefully
some one here will have a fix for me.

When sending PDF invoices from MYOB V13 the recipient doesn't get the
attachment, I have looked on the KB for an answer
http://support.microsoft.com/?kbid=290809 discusses TNEF, but setting
Outlook 2003 to globaly send with either plain text ot HTML doesn't
make any difference.

Everything works if I use Outlook Express, however this is not an
option any more, as we are now using SBS2003 Standard and Outlook
2003 in conjunction with Office XP.

One thing regarding this, we got an error on first opening Office
saying that Office Assistant characters not being present. MS states
this is a known issue using mixed Office products
http://support.microsoft.com/?kbid=837825, this seems to have resolved
itself oddly enough.

So I am wonder are there other incompatibilty issues between Office XP
/Outlook 2003, and could this be the reason for the PDFs not being
delivered to recipients ?. Or is there a work arround within Oulook.

An update, reading that Anti Virus monitoring could be the culprit
I turned off my F-PROT AV but still the same result.

a fix would be great

rgds
Robert

 

[Li'l Roberto]

I posted this msg in the Outlook NG without any response, hopefully
some one here will have a fix for me.

When sending PDF invoices from MYOB V13 the recipient doesn't get
the
attachment, I have looked on the KB for an answer
http://support.microsoft.com/?kbid=290809 discusses TNEF, but setting
Outlook 2003 to globaly send with either plain text ot HTML doesn't
make any difference.

Everything works if I use Outlook Express, however this is not an
option any more, as we are now using SBS2003 Standard and Outlook
2003 in conjunction with Office XP.

One thing regarding this, we got an error on first opening
Office
saying that Office Assistant characters not being present. MS states
this is a known issue using mixed Office products
http://support.microsoft.com/?kbid=837825, this seems to have resolved
itself oddly enough.

So I am wonder are there other incompatibilty issues between Office
XP
/Outlook 2003, and could this be the reason for the PDFs not being
delivered to recipients ?. Or is there a work arround within Oulook.

An update, reading that Anti Virus monitoring could be the
culprit I turned off my F-PROT AV but still the same result.