Attachments

M

martinigirl219

Hello. I am having trouble opening attachments. I double click on
them and nothing happens. Does anyone have any suggestions? It's
very frustrating!
 
C

Corentin Cras-Méneur

Hello. I am having trouble opening attachments. I double click on
them and nothing happens. Does anyone have any suggestions? It's
very frustrating!
Click to expand...

WHat type of attachments?? WHat's the extension?
Can you drag them to the desktop and open them from there??

Corentin
 
M

Michel Bintener

WHat type of attachments?? WHat's the extension?
Can you drag them to the desktop and open them from there??

Corentin
Click to expand...

Also, make sure that in the account options (Tools>Accounts, double-click
your account, then select the Options tab), "Partially download..." is not
checked. This option prevents attachments from being downloaded in their
entirety, which means that they cannot be opened properly.

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***
 
M

martinigirl219

WHat type of attachments?? WHat's the extension?
Can you drag them to the desktop and open them from there??

Corentin
Click to expand...

Any attachments. Pictures, movies, etc. I can drag them to the
desktop and sometimes it works. I should be able to double click on
any attachment and have it open up.
 
M

martinigirl219

Also, make sure that in the account options (Tools>Accounts, double-click
your account, then select the Options tab), "Partially download..." is not
checked. This option prevents attachments from being downloaded in their
entirety, which means that they cannot be opened properly.

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***
Click to expand...

No, partially download is not checked.
 
C

Corentin Cras-Méneur

Any attachments. Pictures, movies, etc. I can drag them to the
desktop and sometimes it works. I should be able to double click on
any attachment and have it open up.
Click to expand...

You should. I sure can.
It could be a bug in an old version of Office (are you up to date). It
could be a permission error too (you can repair these through
DiskUtility).

Corentin
 
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