Attendee Schedule not showing

M

Myron Spence

We just put in an exchange server at work and i happen to be the only
mac user...which means i'm on my own regarding support...When setting
up an event calendar event and I want to view the attendees schedule, I
see the schedule tab, but it does not show the attendees schedule.

I am able to view their calendar outside of the schedule of a new
event, but why won't the tab show the potential schedule conflict.

Thanks.
 
M

Myron Spence

I think i figured out why, but still not sure how to correct it.

When i schedule a meeting on the exchange server and select a staff
person(s), entourage is not treating that contact as a 'USER' of
exchange but as a contact from an address book. How do I make exchange
treat them as a user(s) so I can see their schedules.
 
B

Barry Wainwright [MVP]

We just put in an exchange server at work and i happen to be the only
mac user...which means i'm on my own regarding support...When setting
up an event calendar event and I want to view the attendees schedule, I
see the schedule tab, but it does not show the attendees schedule.

I am able to view their calendar outside of the schedule of a new
event, but why won't the tab show the potential schedule conflict.

Thanks.
Click to expand...

What versions of entourage and exchange server are you running?

With Entourage 11.2 and Exchange 2003 I have no troubles.
 
M

Myron Spence

I have Entourage 11.2.1 and Exchange 2003. Its odd, at work, I'm the
only one that cannot see anyone else's schedule, but they can see mine.
We do not have the LDAP turned on...at least not yet. You think that
may be the issue?

When i compare with a windows user, and they schedule me, if they put
in [email protected], it does not show my schedule, but if they
put in my exchange username myronspence with no email address, it
works. They then attached my username to the contact record using an
alias. But I can't figure out how it works in Entourage, i tried the
nickname field but didn't work and tried just entering the
username...no go. The contacts i am trying to use are all on the
exchange server contacts file.
 
B

Bill Bryson

Myron,

1. Insure that you are using Entourage 2004 SP2 (11.2.1).

2. In Account settings/Advanced pane, the public folder setting is critical
to get the free/busy information. Make sure you have the right host path
there and if using SSL that you have SSL checked in that pane. The host
path typically is "name.domain.ending/public". Depending on the

3. Critical: the email address of the person being invited MUST match what
is returned/known by the Exchange server. It does not appear that the LDAP
connectivity is needed by Scheduling though it makes things difficult if you
don't know the email address of the person already.

I assumed you are getting those "wonderful" gray bars representing "no
information".

Bill
 
Top