Autocomplete doesn't always work

[Thomas G]

Maybe I'm missing something really simple. Then again, I am by no means an
expert, otherwise I wouldn't be posting here.

We're having trouble with a couple of our machines. In Outlook, Autocomplete
has been working in a somewhat spotty manner. One day it works fine, the next
it refuses to suggest commonly used addresses.

Is this "a Microsoft thing", or is it something that can be rectified easily?

I can be reached directly at tgressman at trcil dot org

Thanks in advance

 

[Brian Tillman]

Maybe I'm missing something really simple. Then again, I am by no
means an expert, otherwise I wouldn't be posting here.

We're having trouble with a couple of our machines. In Outlook,
Autocomplete has been working in a somewhat spotty manner. One day it
works fine, the next it refuses to suggest commonly used addresses.

If this happened to me, I'd create a new mail profile and rename the
existing autocompletion cache (NK2 file) to match the new mail profile (or
just let Outlook start building a new cache).

I can be reached directly at tgressman at trcil dot org

Ask here, get an answer here.