Autofill (when typing a recipient) is wrong. . . how can I change it?

E

enzosf

In the past day or two only, when I go into an email, ex:
[email protected] I see two entries, one correct one and now a second that
will say "delete [email protected]" and it defaults to that new one. If I
don't scroll up it will send and the email will bounce back.

I don't know the name of this feature (where is autofills your email
addresses) but these addresses are not in my contacts address book.
How do I get in to delete those so I don't inadvertently send to these
new entries?

thanks
enzosf
 
M

Mickey Stevens

Check this page for help:
<http://www.entourage.mvps.org/glossary/mru.html>

"To clear a single address, add it exactly like the one that is remembered
to your address book and mark it as Junk (or assign category Junk). You can
just delete the address, but if you receive it again it will just be added
back. Marking as junk will permanently remove it from the AutoComplete
list."
 
D

Diane Ross

In the past day or two only, when I go into an email, ex:
[email protected] I see two entries, one correct one and now a second that
will say "delete [email protected]" and it defaults to that new one. If I
don't scroll up it will send and the email will bounce back.

I don't know the name of this feature (where is autofills your email
addresses) but these addresses are not in my contacts address book.
How do I get in to delete those so I don't inadvertently send to these
new entries?

Assuming you are using Entourage X or 2004:

To clear a single address, add it exactly like the one that is remembered to
your address book and mark it as Junk (or assign category Junk). You can
just delete the address, but if you receive it again it will just be added
back. Marking as junk will permanently remove it from the AutoComplete list.

More info on the Most Recently Used feature here:

<http://www.entourage.mvps.org/glossary/mru.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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