G
Gareth Hillary
Hi everyone,
I am IT manager of a London Publishing company we have a mixed platform
network with Apple mac computers in our creative department and some legacy
machines in other departments. We are about to go Live with Exchange Server
2003 having migrated over from a mixture of Quickmail Pro Server and Now Up
to Date and Contact (Don't Ask). These are the legacy of my predecessor and
have worked well in a small workgroup but NUTD&C simply cannot cope with
booking meetings for large numbers of people. It is unreliable and as a
result people don't trust or use it.
SO, we made the deciusion to move to Exchange server and Outlook/Entourage
2004 client combo.
We have set up the exchange server and we're happy with the results. The
Outlook clients are a snap to setup fining the server and their accounts
straightaway. Likewise the entourage clients can see their accounts and auto
setup fine (NB this is all down to DNS I reckon)
PROBLEM: I created resource mailboxes for meeting rooms and equipment
I set these up by logging into windows as the resource account and
configuring outlook, then set up the resource to process replies automaticaly.
With the PC Outlook clients they can book the resources and they get a
practically instant response telling them that the resource has been
successfully booked.
With the Mac Entourage clients if they schedule the resource and set up the
meeting the Meeting people get invited but NOTHING ELSE HAPPENS!!!
No auto response.......
If you then log in to the resource account in Windows and open their version
of OUtlook the email request is sat there BUT IT HASN'T BEEN PROCESSED
AUTOMATICALLY aaaaaaaaaaarrrgh!!!!
Why is this happening??????
Can anybody shed any light on this for me, are we doing something wrong or
is the software inherantly flawed.
In all seriousness there is Cash Waiting for someone who can fix this
problem as we need to move this project forward,
In anticipation of a positive response,
Yours sincerely
Gareth Hillary
IT Manager
I am IT manager of a London Publishing company we have a mixed platform
network with Apple mac computers in our creative department and some legacy
machines in other departments. We are about to go Live with Exchange Server
2003 having migrated over from a mixture of Quickmail Pro Server and Now Up
to Date and Contact (Don't Ask). These are the legacy of my predecessor and
have worked well in a small workgroup but NUTD&C simply cannot cope with
booking meetings for large numbers of people. It is unreliable and as a
result people don't trust or use it.
SO, we made the deciusion to move to Exchange server and Outlook/Entourage
2004 client combo.
We have set up the exchange server and we're happy with the results. The
Outlook clients are a snap to setup fining the server and their accounts
straightaway. Likewise the entourage clients can see their accounts and auto
setup fine (NB this is all down to DNS I reckon)
PROBLEM: I created resource mailboxes for meeting rooms and equipment
I set these up by logging into windows as the resource account and
configuring outlook, then set up the resource to process replies automaticaly.
With the PC Outlook clients they can book the resources and they get a
practically instant response telling them that the resource has been
successfully booked.
With the Mac Entourage clients if they schedule the resource and set up the
meeting the Meeting people get invited but NOTHING ELSE HAPPENS!!!
No auto response.......
If you then log in to the resource account in Windows and open their version
of OUtlook the email request is sat there BUT IT HASN'T BEEN PROCESSED
AUTOMATICALLY aaaaaaaaaaarrrgh!!!!
Why is this happening??????
Can anybody shed any light on this for me, are we doing something wrong or
is the software inherantly flawed.
In all seriousness there is Cash Waiting for someone who can fix this
problem as we need to move this project forward,
In anticipation of a positive response,
Yours sincerely
Gareth Hillary
IT Manager