Automatically recognized email addresses disappear

[velveeta72]

I am using Outlook 2003 on Windows XP Pro. My email account is run by
an Exchange 2003 server. Here's my problem: When I type in an email
address and then send off that email, the address is automatically
saved to the point that if I open a new email and start to type the
same address it will appear as an option to select. Great, I love
that. Unfortunately, whenever I reboot my machine I lose those email
addresses,. In other words, they will no longer appear if I start to
type them. I do have the Suggest Names feature selected. Any help you
can give is appreciated.
Thanks.

 

[Oliver Vukovics]

Hi velveeta72,

I think you will meen the "autocompletion feature".

Have a look on this site, :
http://www.ingressor.com/autocompletetips.htm

Maybe it helps.

 

[Russ Valentine [MVP-Outlook]]

The causes for this behavior are:
1. Outlook failing to exit properly between sessions so that data is not
written to the cache.
2. Corrupt cache file or a cache file that has been marked read only by AV
software.
3. Corrupt profile.

For the first, make sure Outlook has exited completely. For the other 2,
create a new profile.