BCM History Linkage Problem

J

Jeff Spencer

The history in each of my business contacts and business accounts shows email in my inbox. The history for each of my contacts is stil in the business history folder. I cleared the BCM cache by using the process: Go to Tools, Options
Other tab. Click Advanced Options, Custom Forms, Manage Forms and click the Clear Cache button

That did not work

I deleted frmcache.dat and restarted Outlook.

That did not work

Please advise.
 
S

Sue Mosher [MVP-Outlook]

If simply clearing the cache doesn't fix the issue, try the other steps
detailed at http://support.microsoft.com/default.aspx?scid=kb;en-us;836558
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Jeff Spencer said:
The history in each of my business contacts and business accounts shows
email in my inbox. The history for each of my contacts is stil in the
business history folder. I cleared the BCM cache by using the process: Go
to Tools, Options,
 
Top