Bespoke Contact Form

[ASBiss]

I designed a new contact form with an extra tab etc for our company to use
and it's been working perfectly under different versions of Outlook (2000,
2002).

However, a couple of machines now have Outlook 2003 which won't open the
form. Message reads "The custom form cannot be opened, an Outlook form will
be opened"

Is there any way I can open these forms under 2003? Can I redesign somehow?
Any suggestions would be gratefully received.

 

[Sue Mosher [MVP-Outlook]]

Is this a published form? Try clearing the forms cache on the problem machines.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[ASBiss]

It is a published form. I've just done as you suggested and it hasn't worked

 

[Sue Mosher [MVP-Outlook]]

You can also try publishing it from Outlook 2003. Use an .oft file saved from an earlier version and open it with the Tools | Forms | Choose Form command.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[ASBiss]

Sorry, I've tried that already. Message reads "the form selected could not
be displayed"

 

[Sue Mosher [MVP-Outlook]]

Have you run Help | Detect and Repair?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[ASBiss]

I have now you've recommended it - no difference

Have you run Help | Detect and Repair?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[ASBiss]

I'm hoping I may have resolved the problem. I recreated the form from a 2002
machine and re-published with a different name. I then deleted the old form.
I can now open this under Outlook 2003. Not sure for how long!

Thank you so much for your help