Blank received field

J

jon_boy30

Hi,

The received field is blank for some (but not all) of the e-mails that
I have sent with Entourage. It is for my work e-mail via an exchange
server and when I got to the office MS Outlook showed the received
time, so there must be a setting or something in Entourage that I need
to change. Anyone got any idea why it could doing this or how to fix
it?

Thanks

JT
 
A

Adam Bailey

The received field is blank for some (but not all) of the e-mails that
I have sent with Entourage.
Click to expand...

This is because Entourage believes you never actually received the messages
- you always had them to begin with. It's a somewhat archaic distinction.

Your best bet is to use Sent dates instead of Received dates in any folder
that contains Sent items. You can toggle these two columns by going to View >
Columns. Uncheck "Received" and check "Sent."

I personally only use the Received column in my Inbox. All other folders use
Sent.
 
A

Adam Bailey

One more thing - I have about 150 folders. Don't suppose there's a
qick way of changing them all at once!?!
Click to expand...

I don't know if there's an AppleScript solution, but I'm not aware of one.

Folders will inherit their parent's settings, but once they're created I
believe they need to be changed individually.
 
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