bug: repeats mail receipt cannot delete.

H

heidimac

Entourage: i cannot delete mail. this comes in spurts. last bug:
march, just started again yesterday....
i get the same mail over and over. it's worse this time.

is anyone else having this occur?
what is solution?

thank you.
heidi
 
D

Diane Ross

Entourage: i cannot delete mail. this comes in spurts. last bug:
march, just started again yesterday....
i get the same mail over and over. it's worse this time.

is anyone else having this occur?
what is solution?
Click to expand...

What kind of account is this? POP, IMAP, Exchange, Hotmail?

If you select to leave mail on server in your Account, can you switch to a
new Identity and try downloading your mail there to see if it will delete?
This would eliminate database corruption in your current Identity.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
Entourage Help Blog
<http://blog.entourage.mvps.org/>
 
Top