I send regularly HTML mail with links to pictures.
In most tools to read emails: Mail for OS x, Browsers with
Yahoo/Hotmail etc
I can change the pictures on my server and those changes are reflected
in what the recipient sees whenever she
reloads the message.
Entourage:mac v. X however caches and shows old pictures.
I have tried without success:
1.Rebuild the Entourage Database (not that I would like to impose that
on the recipients of my emails)
2. Include <META HTTP-EQUIV="refresh" CONTENT="15"> in the header of
the HTML mail.
Well, this is a little odd. Entourage does not support linked-picture HTML
(what it calls "complex HTML") anyway. If you merely a mean an explicit http
URL in the message that the recipient needs to click, I would have thought
that would go to the current website. Is this what you mean, and that it
doesn't?
Or have you got <image=http> tags into the source of your message somehow?
How? Are you _sending_ the complex HTML message from a different (Windows?)
email client? You're just talking about the recipients with Entourage? Yes,
Entourage does use a cache, so the displayed image in the message will be
cached. I think that the location of the cache may differ between Entourage
2004 (which comes with its own built-in Tasman engine) and previous versions
(which used Internet Explorer to render the HTML). I notice in
~/Library/Caches/ both a Tasman Browser.cache (recently modified) and an
Entourage Browser.cache (ancient), plus an MS Internet Cache/IE Control
Cache.waf. I'd guess that you might want to remove the Tasman Browser.cache
for Entourage 2004 and maybe the Entourage Browser.cache for Entourage X
(just guessing here). Snoop about in /System Folder/Preferences for
Entourage 2001. Actually, in ~/Library/Preferences/ you'll find Explorer/,
Explorer Control/ and an MS Internet/ folders, all full of cache files. (The
last named one has an OE5Cache.waf as well as cache.waf and 2 others, which
looks promising.)
(If you sent the message using a script (mine or Rob Buckley's) from
Entourage, that's a trick not actually supported by Entourage. If you sent
it via Word 2004's Send to HTML Recipient, I suppose it's reasonable to
expect it to be supported. But I'm guessing you're just concerned about
recipients using Entourage, as discussed in the previous paragraph.)
--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <
http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <
http://macscripter.net/scriptbuilders/>
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PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
