Calendar disappearing

F

Fr._Steve_Hansen

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

in the last two week, my calendar, which I sync with an iPhone, has just disappeared. It remains on the iPhone, however if I sync, it disappears from there too. Any help?
 
C

Corentin Cras-Méneur

in the last two week, my calendar, which I sync with an iPhone, has just
disappeared. It remains on the iPhone, however if I sync, it disappears
from there too. Any help?
Click to expand...


Make absolutely sure Office and MacOS X are perfectly up to date.
Where does it disappear first? Entourage, the system Address Book?


Corentin
 
F

Fr._Steve_Hansen

Both Office and MacOS X are up to date. After the first "disappearing" I updated Office. OS X was already updated before both. I however just doubled checked, and both are up to date.

I don't know where it disappeared from first, though, Entourage or the system Address Book. The information is not in either Entourage or iCal. If an answer to that question is necessary, is there a way I can find out?
 
F

Fr._Steve_Hansen

I should add that "todo" items also disappeared. Contacts, however, did NOT disappear.
 
C

Corentin Cras-Méneur

I should add that "todo" items also disappeared. Contacts, however, did
NOT disappear.
Click to expand...


it doesn't sound too good. I'm starting to wonder whether you could have
a corruption in your Entourage identity. You should launch the app
pressing the alt key down to get to the assistant allowing you to
rebuild your identity,

Corentin
 
S

stuarts

I have had all calendar entries disappear twice in the last week, no known reason. Look at the calendar and there are no entries. Since I use Exchange, my calendar is cleared on the Exchange Server as well and then propagates to my iPhone.

At first, I thought this was related to my sync of iCal with Entourage, but removed that sync after the first disappearance. The first time, items were not visible in the deleted items, but the System Cleanup from IT said there were 433 items removed from my deleted items folder. I was unable to recover these items. I rebuilt my calendar from a Time Machine backup.

After three days it happened again, right before my eyes, I saw items disappear. I removed the network connection before it was able to sync with my Exchange Server this time. iCal was fine as well. All calendar items disappeared from Entourage.

I was able to resync my old Outlook with Exchange and then sync Entourage. Most everything came back, but two items that were accepted during the disappearance.

The last update that was performed was the Office update to 12.1.2. No other software has been added or changed.

This happened a few weeks back to my contacts list as well, but thought this was an issue related to iPhone syncing. Maybe not.

Stuart
 
G

georged

I just would like to add that my calendar completely disappeared from Entourage and iCal this morning. I've never seen anything like it. I had just added an event in iCal and the next time I looked back the 'Entourage' calendar was totally empty (the calendar itself is there, but the events are gone). I looked in Entourage and my calendar was blank too.

It still exists on my iPhone and I'm not totally sure if I should sync my phone to my computer or if it will simply erase my cal on my phone. Address book is fine though.

I am running 10.5.4 and Office 2008 with latest patches. I have verified my database is working correctly.

This hurts in a big way and makes me seriously skeptical about using Entourage in future.

-George
 
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