Calendar events don't appear

M

MGW

I have two computers running Entourage, one runs Entourage X, the other
2004. On both of them, occasionally, when an event is entered, it does
not show up in the Calendar. Only by restarting does the event appear
(sometimes several times, because I tried over and over to enter it).
In other words, the event is registed somewhere deep inside Entourage,
but won't show until a restart. After this happens, Entourage also
refuses to let any other window come to the front, and it takes a few
minutes before its behavior becomes normal again. Has anyone else
experienced this, and is there a fix short of a restart?
 
P

Prasanna

Hi,

Try Rebuilding the Entourage Database.

Please following the following steps to rebuild the Database.

Step 1 Rebuild Entourage Database
=====================================
Since the issue can occur if the database in Entourage is not properly
associated,
we can rebuild Entourage Database to see if the issue can be fixed.

There are two rebuild methods available: a typical and an advanced rebuild.

1) Typical Rebuild
------------------

Hold down OPTION while you launch Entourage. When the message appears that
asks you
what type of rebuild you want to perform, select the Typical Rebuild option,
and
then click Rebuild.

2) Advanced Rebuild
--------------------

If the problem persists after performing a typical rebuild of the database,
we need
to perform an advanced rebuild of the database:

1. Please backup the Entourage database before Advance Rebuild. The
Entourage
data for each identity is stored in the following folder:

[OS10 Hard drive] \User\ [Current User Name]\ Documents\ Microsoft User
Data\
Office X Identities\ [identity name]

Note:
1) All your Office X Identities will be stored under [OS10 Hard drive]
\User\ [Current User Name]\ Documents\ Microsoft User
Data\Office X Identities\ [identity name]
2) ) All your Office 2004 Identities will be stored under [OS10 Hard drive]
\User\ [Current User Name]\ Documents\ Microsoft User
Data\Office 2004 Identities\ [identity name]


2. Hold down OPTION while you launch Entourage. When the message appears
that asks
you what type of rebuild you want to perform, select the Advanced Rebuild
option,
and then click Rebuild.

Note: When you perform an advanced rebuild, Entourage removes all IMAP,
Hotmail and news messages from the local cache.

For additional information about rebuilding Entourage databases, click the
article
below in Microsoft Knowledge Base:

Entourage: How to Rebuild Your Identity Database in Entourage
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q268322

Still if you have a problem then try creating a new identity and check or
Create a new Mac user account and try configuring your email account in
Entourage and check.
----------------------------------------------------------------------------
------------------------------------------------------------------------


Hope this resolves the issue.

Best Regards,

Prasanna.

--------------------
From: "MGW" <[email protected]>
Newsgroups: microsoft.public.mac.office.entourage
Subject: Calendar events don't appear
Date: 15 Dec 2004 05:38:21 -0800
Organization: http://groups.google.com
Lines: 10
Message-ID: <[email protected]>
NNTP-Posting-Host: 69.21.248.243
Mime-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
X-Trace: posting.google.com 1103117905 1410 127.0.0.1 (15 Dec 2004 13:38:25
GMT)
X-Complaints-To: [email protected]
NNTP-Posting-Date: Wed, 15 Dec 2004 13:38:25 +0000 (UTC)
User-Agent: G2/0.2
Complaints-To: [email protected]
Injection-Info: f14g2000cwb.googlegroups.com; posting-host=69.21.248.243;
posting-account=mwR2pA0AAAD1Sdj9pbhdHAZPOzBd0wIb
Path:
cpmsftngxa10.phx.gbl!TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP08.phx.gbl!news-out.cwi
x.com!newsfeed.cwix.com!border1.nntp.dca.giganews.com!nntp.giganews.com!news
..glorb.com!postnews.google.com!f14g2000cwb.googlegroups.com!not-for-mail
Xref: cpmsftngxa10.phx.gbl microsoft.public.mac.office.entourage:45421
X-Tomcat-NG: microsoft.public.mac.office.entourage

I have two computers running Entourage, one runs Entourage X, the other
2004. On both of them, occasionally, when an event is entered, it does
not show up in the Calendar. Only by restarting does the event appear
(sometimes several times, because I tried over and over to enter it).
In other words, the event is registed somewhere deep inside Entourage,
but won't show until a restart. After this happens, Entourage also
refuses to let any other window come to the front, and it takes a few
minutes before its behavior becomes normal again. Has anyone else
experienced this, and is there a fix short of a restart?
 
Top