I am new to Entourage and I am facing a strange problem:
For some reason, every time that I try to create a Calendar event or a
task with a due date, Entourage does not save this in the
corresponding day, but 7 months ahead. For instance, I tried to create
a task with due date as of today, 23 of may. When I save it, this task
shows on 23 of december. The same is happening when I try to create a
calendar event.
Anyone know by chance the way around it?
Now, if you had said it was shifting events by one hour, I would have known
what to do. However, 7 months? I fear you may be unique with this problem.
The only thing I cna suggest is to start a new identity and see if the same
thing happens there (under the Entourage menu, select 'switch identity' and
then click the 'new' button).
If the new identity is OK, it points to corruption in your current identity.
It is possibly an early sign of mild database corruption.
Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.
Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.
First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.
Then you get a window with a list of your identities to select from, and
four options:
1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.
2) "Compact the database". (Like X's "Typical rebuild").
3) Rebuild the database. (Like X's "Advanced Rebuild")
4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.