calendar/signature bug?

  • Thread starter Ignat Solzhenitsyn
  • Start date
I

Ignat Solzhenitsyn

I have several signatures, of which a couple are set up to use automatically
when creating outgoing messages from certain accounts ­ for example, my
signature below is automatically created when I send a message to this
newsgroup.

I have noticed a strange bug (?), whereby, when I open certain (only
recently created? not sure) CALENDAR EVENTS, their Notes contain one of my
default signatures, which is, obviously, a minor nuisance. What on earth
could be telling Entourage to do this? I have never even heard of
signatures being somehow associated with calendar events. Has anyone seen
this? Thanks for your help.
 
I

Ignat Solzhenitsyn

P.S. Once I delete the signature from event¹s notes, save it, and close it,
and open that event again ­ the signature is back. It can¹t be killed, it
seems.
 
B

Barry Wainwright

It is possibly an early sign of mild database corruption.

Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.





--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>



From: Ignat Solzhenitsyn <isolzh@spoof_mac.com>
Newsgroups: microsoft.public.mac.office.entourage
Date: Tue, 08 Jun 2004 10:59:23 -0400
Subject: calendar/signature bug?

I have several signatures, of which a couple are set up to use automatically
when creating outgoing messages from certain accounts ­ for example, my
signature below is automatically created when I send a message to this
newsgroup.

I have noticed a strange bug (?), whereby, when I open certain (only
recently created? not sure) CALENDAR EVENTS, their Notes contain one of my
default signatures, which is, obviously, a minor nuisance. What on earth
could be telling Entourage to do this? I have never even heard of
signatures being somehow associated with calendar events. Has anyone seen
this? Thanks for your help.
 
P

Paul Berkowitz

Calendar event windows are actually a sort of subclass of new message
windows, since they can also be sent as invitations. Note that the title
field is even called "Subject", the "Invite" button opens a "To:" field box
and a "Send Now" button, allows you to insert a signature, etc. Evidently
Entourage has become a bit confused and thinks that it already needs a
signature. As Barry says, you need to rebuild. Note that Entourage 2004 now
calls what used to be "Typical Rebuild" a "Compact" to reflect the fact that
it really doesn't do much rebuilding - it just removes empty spaces and
re-orders lists, which would probably not be good enough here. Do a
"Rebuild" (formerly known as "Advanced Rebuild") but which is not only
better but faster in 2004. (Or if you find that "Compact" works, please let
us know.)

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.



From: Ignat Solzhenitsyn <isolzh@spoof_mac.com>
Newsgroups: microsoft.public.mac.office.entourage
Date: Tue, 08 Jun 2004 11:16:55 -0400
Subject: Re: calendar/signature bug?

P.S. Once I delete the signature from event¹s notes, save it, and close it,
and open that event again ­ the signature is back. It can¹t be killed, it
seems.
 
I

Ignat Solzhenitsyn

I followed your directions as accurately as I could, but with little luck so
far. Here is what I did:

1. verified database (yes, corrupted; E suggested rebuilding).
2. compacted database
3. verified again (supposedly cured)
4. signature problem still there
5. rebuilt database
6. signature problem still there

Since it¹s only with a few calendar items (I wish I could identify a
pattern), should I just ignore and live with this? Or is indeed a sign of
something more sinister and should we keep digging?
 
J

John Graf

I am experiencing the same problem and I was not able to fix it by
rebuilding the database. However, I did discover something interesting.

* I have a default signature for my Exchange account. When the Exchange is
selected as the default account (tools -> accounts), the mysterious
signature does not appear in calendar entries.
* When another account (POP or IMAP) is selected as the default account, the
signature appears in many calendar entries. What appears is the default
signature from the Exchange account.
* I have created signatures for the POP account, but it does not change the
behavior.

So the only work-around I have found so far is to keep the Exchange account
as the default account.

Thanks,

John
 
P

Paul Berkowitz

Thanks for reporting this workaround, John.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.



From: John Graf <[email protected]>
Newsgroups: microsoft.public.mac.office.entourage
Date: Tue, 15 Jun 2004 09:20:59 -0700
Subject: Re: calendar/signature bug?

I am experiencing the same problem and I was not able to fix it by
rebuilding the database. However, I did discover something interesting.

* I have a default signature for my Exchange account. When the Exchange is
selected as the default account (tools -> accounts), the mysterious
signature does not appear in calendar entries.
* When another account (POP or IMAP) is selected as the default account, the
signature appears in many calendar entries. What appears is the default
signature from the Exchange account.
* I have created signatures for the POP account, but it does not change the
behavior.

So the only work-around I have found so far is to keep the Exchange account
as the default account.

Thanks,

John
 
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