Can´t open Entourage

T

tadsmtz

When I orignally purchased Office for MAC, I didn´t have any problems
at all. Later on, I changed the settings in Office and removed
Entourage from the system. I tried to loaded again Entourage, the load
was successful.

Now, when I open Entourage I get this message : This identity can not
be open with this version of Entourage.

Also my other office programs can´t open some libraries.

Any thoughts ?

Tele
 
M

Michel Bintener

The version of Entourage you are currently using is not up-to-date;
Microsoft changed Entourage's database format twice, with the SP1 and SP2
updates, so any pre-SP1/SP2 version of Entourage will not be able to open
identities used under SP1/SP2. Apply the latest updates by using the
Microsoft AutoUpdate application, and Entourage will access your identity
the way it should. The same thing should apply to your libraries; if you
keep getting error messages, post back with a detailed description in the
relevant newsgroups (Word, Excel, PowerPoint). Hope this helps.


When I orignally purchased Office for MAC, I didn´t have any problems
at all. Later on, I changed the settings in Office and removed
Entourage from the system. I tried to loaded again Entourage, the load
was successful.

Now, when I open Entourage I get this message : This identity can not
be open with this version of Entourage.

Also my other office programs can´t open some libraries.

Any thoughts ?

Tele
Click to expand...

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***
 
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