Can apply 12.1.1 or 12.1.2 updages

S

Shan

I have Office 2008 installed, but only Entourage. I'm testing compatibility
in our corporate environment. When I try to install the 12.1.1 update or
12.1.2 update I get the message 'A version of the software required to
install this update was not found on this volume.'

My Entourage is updated to version 12.1.0
 
C

Corentin Cras-Méneur

Shan said:
I have Office 2008 installed, but only Entourage. I'm testing compatibility
in our corporate environment. When I try to install the 12.1.1 update or
12.1.2 update I get the message 'A version of the software required to
install this update was not found on this volume.'

My Entourage is updated to version 12.1.0
Click to expand...


Yeah, it's a real pain. I don't know what triggers that, but the
simplest modifications tend to throw the updater off.
Try repairing permissions on the Mac and reboot.

If it doesn't work, it could be any of the following situations:
- you moved Office from its original location (though on my Mac it
doesn't seem to be a problem)
- you used a utility to slim down apps (remove additional languages or
removed some PPC code on Intel machine)
- something, somewhere got corrupted.


In either of these situations, the solution is usually to uninstall
Office and reinstall it all over again :-(

Corentin
 
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