Can send; can't receive mail in Outlook 98

[Guy]

Several days ago I started getting the error "Some
messages couldn't be retrieved from the server" when
accessing the POP3 server on the Comcast broadband
service. According to Knowledge Base article 310783, a
workaround is to create a new .PST file and point to
that. I've done that, and I continue to get the same
error. I believe the problem is on the client, since if I
connect to the Comcast server via Outlook Express, I can
retrieve my new e-mails. However, I'd rather continue
using Outlook 98. Any suggestions?

 

[Milly Staples [MVP - Outlook]]

YOu may need to set authentication on the server tab of your account
properties to sign onto the incoming server using your outgoing server
credentials.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Guy <[email protected]> asked:

| Several days ago I started getting the error "Some
| messages couldn't be retrieved from the server" when
| accessing the POP3 server on the Comcast broadband
| service. According to Knowledge Base article 310783, a
| workaround is to create a new .PST file and point to
| that. I've done that, and I continue to get the same
| error. I believe the problem is on the client, since if I
| connect to the Comcast server via Outlook Express, I can
| retrieve my new e-mails. However, I'd rather continue
| using Outlook 98. Any suggestions?