Cannot connect to small business exchange server 2003 withEntourage

  • Thread starter Rev. Hugh J. Bradley
  • Start date
R

Rev. Hugh J. Bradley

Trouble connecting to exchange server to share my Entourage calendar with
office personnel and read email.
Please advise.

Thanks, Hugh
 
J

Jolly Roger

Trouble connecting to exchange server to share my Entourage calendar with
office personnel and read email.
Please advise.
Click to expand...

If that's really all you're going to give us to go on, then don't
expect much help.

Some specific information about what you've tried and what results
you've obtained would help us help you.
 
H

hugh bradley

Thanks, for being patient with me. It is the first time setting-up server.

This is what we have done so far....

We cannot make ANY connection from Entourage to the Exchange Server. Under
the Account set-up, we entered all information that works on the Windows
machine. But, when we restart Entourage we get "server does not have a valid
root certificate." If we by-pass the error it gives us a credentials error:
"bad user/password."
Thanks, HB
 
J

Jolly Roger

Thanks, for being patient with me. It is the first time setting-up server.

This is what we have done so far....

We cannot make ANY connection from Entourage to the Exchange Server. Under
the Account set-up, we entered all information that works on the Windows
machine. But, when we restart Entourage we get "server does not have a valid
root certificate." If we by-pass the error it gives us a credentials error:
"bad user/password."
Thanks, HB
Click to expand...

Ah ok. I don't have any direct experience with this, since my
organization (thankfully) doesn't require root certificates for basic
Entourage Exchange functionality. Anyhow, take a look at this web page
and see if it helps answer your question:

<http://preview.tinyurl.com/5ybg6>
 
D

Diane

We cannot make ANY connection from Entourage to the Exchange Server. Under
the Account set-up, we entered all information that works on the Windows
machine. But, when we restart Entourage we get "server does not have a valid
root certificate." If we by-pass the error it gives us a credentials error:
"bad user/password."
Click to expand...

Bill Smith is one of our exchange specialists. Until he can chime in, take a
look at these instructions:

Connecting Entourage to an Exchange Server at Work

<http://www.entourage.mvps.org/exchange/exchangeatwork.html>

Connecting Entourage to an Exchange Server from Home

<http://www.entourage.mvps.org/exchange/exchangeathome.html>

Other help with exchange can be found here:

<http://www.entourage.mvps.org/exchange/index.html>
 
W

William Smith

Rev. Hugh J. Bradley said:
Trouble connecting to exchange server to share my Entourage calendar with
office personnel and read email.
Please advise.
Click to expand...

Hi Hugh!

You mentioned a root certificate error and that you're "setting up" a
new server for your first time.

Certificates are needed if your server will be connecting to the
Internet and aren't really required for internal use unless you have
high security needs. That means if you have enabled anything like SSL
then you can probably disable that for E-mail services.

Is your server by any chance an SBS server that is also running
Exchange? You might also try posting your question in the SBS Server
group microsoft.public.server.sbs.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
Top