When I delete messages, they enter the Delete folder. When I try to
permanently delete them, I get Error 4362. What does this mean?
Also, I have a contact in my address book that when I try to delete, it
also won't let me. Others are fine to delete, it's just this single
one.
I suggest Rebuilding your Database. Hold Option key down when starting
Entourage an select to rebuild. More info on Rebuilding here:
<
http://www.entourage.mvps.org/glossary/rebuild.html>
From the Error Page <
http://www.entourage.mvps.org/error/page.html>
Error 4362 in Entourage X and 2004
The action could not be completed. An unknown error (4362) occurred.
When you try to use Microsoft Entourage X to send or to receive e-mail, you
receive this error message: Error 4362. The solution is typically resolved
by performing a typical or advanced rebuild of the database file.
Sometimes this error indicates a problem Entourage is having with the
Microsoft Database Daemon. Quit the daemon
Then go to System preferences/Login and remove any entries of the database
daemon from the 'login items' window. Now start up Entourage again and
hopefully the problem will have been resolved.
Note: Some users reported this error when clicking on a corrupt email. 4362
is not the usual error for a corrupt message. If deleting the message does
not solve the problem, try a rebuild. If this is your problem, then try the
following:
Go to View menu/Preview Pane, or press command-\, to turn the Preview Pane
off. Now when he click on the message, you will be able to delete it. If
this is a POP account and a local folder, then go to Tools/Run
Schedule/Empty Deleted Items Items Folder. If it is an IMAP account set up
with its own Deleted Items Folder, quit Entourage so it will get purged, or
if set up to "mark for deletion" press command-K to connect to the account
to purge it.
