K
Ken
We have a user who was on extended leave for a few months
and now when ever he opens up outlook 2000 sr-1 on his
computer (Windows 98se) he gets a message that "Cannot
detect previous login you need to run frontstep crm at
least once. Front step outlook extension will be
disabled for current outlook session." When I say OK you
get another message that "The add-in "psExcExt.dll" could
not be installed or loaded. This problem may be resolved
by useing detect and repair in the help menu. Unable to
load "psExcExt.dll" you may be out of memory or out of
resources or have a missing .dll file." I tried using
the detect and repair and had no luck. Rebooting has not
helped either.
and now when ever he opens up outlook 2000 sr-1 on his
computer (Windows 98se) he gets a message that "Cannot
detect previous login you need to run frontstep crm at
least once. Front step outlook extension will be
disabled for current outlook session." When I say OK you
get another message that "The add-in "psExcExt.dll" could
not be installed or loaded. This problem may be resolved
by useing detect and repair in the help menu. Unable to
load "psExcExt.dll" you may be out of memory or out of
resources or have a missing .dll file." I tried using
the detect and repair and had no luck. Rebooting has not
helped either.