Cannot get around prompt for CD (Office 2000)

J

Julie

Client upgraded the operating system on their computer which has
Office 2000 Small Business Edition from Win98 to Windows 2000.
As usually happens, they now get bombarded with prompts for the
Office installation CD whenever they try to use any Office program.
And, as is usually the case, they no longer have that CD. However
they do have the installation CD for Office 2000 Premium that was
used for a machine that has since been junked, so it seemed like a
likely candidate to install in place of the SBE.

In the past, I've been able to resolve this dilemma by using the MSI
cleanup utility from Microsoft. But when I run it on this machine,
there are no entries shown at all for Office. And Eraser2k doesn't
solve the problem either.

So what can I do? Any help will be greatly appreciated.

Thanks.
 
M

Mercury

Probably have to buy another copy of Office. MS no longer supplies copies of
OF2000, but there is always eBay, since you are going to need the disk.
 
M

Mercury

Probably have to buy another copy of Office. MS no longer supplies copies of
OF2000, but there is always eBay, since you are going to need the disk.
 
M

Mercury

Probably have to buy another copy of Office. MS no longer supplies copies of
OF2000, but there is always eBay, since you are going to need the disk.
 
M

Mercury

Probably have to buy another copy of Office. MS no longer supplies copies of
OF2000, but there is always eBay, since you are going to need the disk.
 
M

Mercury

Probably have to buy another copy of Office. MS no longer supplies copies of
OF2000, but there is always eBay, since you are going to need the disk.
 
M

Mercury

Probably have to buy another copy of Office. MS no longer supplies copies of
OF2000, but there is always eBay, since you are going to need the disk.
 
M

Mercury

Probably have to buy another copy of Office. MS no longer supplies copies of
OF2000, but there is always eBay, since you are going to need the disk.
 
M

Mercury

Probably have to buy another copy of Office. MS no longer supplies copies of
OF2000, but there is always eBay, since you are going to need the disk.
 
B

Bob Buckland ?:-\)

Hi Julie,

Windows in place upgrades can be such 'fun'. :(

There are no entries for 2000 series products in Add/Remove Programs?

What is the exact error message you're getting?

Are you using the current version of the Cleanup Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&FR=1
and the current version of MSI?

This article may help in removing Office 2000 manually
http://support.microsoft.com/default.aspx?scid=kb;en-us;219423&FR=1

=========
Client upgraded the operating system on their computer which has
Office 2000 Small Business Edition from Win98 to Windows 2000.
As usually happens, they now get bombarded with prompts for the
Office installation CD whenever they try to use any Office program.
And, as is usually the case, they no longer have that CD. However
they do have the installation CD for Office 2000 Premium that was
used for a machine that has since been junked, so it seemed like a
likely candidate to install in place of the SBE.

In the past, I've been able to resolve this dilemma by using the MSI
cleanup utility from Microsoft. But when I run it on this machine,
there are no entries shown at all for Office. And Eraser2k doesn't
solve the problem either.

So what can I do? Any help will be greatly appreciated.

Thanks. >>
 
B

Bob Buckland ?:-\)

Hi Julie,

Windows in place upgrades can be such 'fun'. :(

There are no entries for 2000 series products in Add/Remove Programs?

What is the exact error message you're getting?

Are you using the current version of the Cleanup Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&FR=1
and the current version of MSI?

This article may help in removing Office 2000 manually
http://support.microsoft.com/default.aspx?scid=kb;en-us;219423&FR=1

=========
Client upgraded the operating system on their computer which has
Office 2000 Small Business Edition from Win98 to Windows 2000.
As usually happens, they now get bombarded with prompts for the
Office installation CD whenever they try to use any Office program.
And, as is usually the case, they no longer have that CD. However
they do have the installation CD for Office 2000 Premium that was
used for a machine that has since been junked, so it seemed like a
likely candidate to install in place of the SBE.

In the past, I've been able to resolve this dilemma by using the MSI
cleanup utility from Microsoft. But when I run it on this machine,
there are no entries shown at all for Office. And Eraser2k doesn't
solve the problem either.

So what can I do? Any help will be greatly appreciated.

Thanks. >>
 
B

Bob Buckland ?:-\)

Hi Julie,

Windows in place upgrades can be such 'fun'. :(

There are no entries for 2000 series products in Add/Remove Programs?

What is the exact error message you're getting?

Are you using the current version of the Cleanup Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&FR=1
and the current version of MSI?

This article may help in removing Office 2000 manually
http://support.microsoft.com/default.aspx?scid=kb;en-us;219423&FR=1

=========
Client upgraded the operating system on their computer which has
Office 2000 Small Business Edition from Win98 to Windows 2000.
As usually happens, they now get bombarded with prompts for the
Office installation CD whenever they try to use any Office program.
And, as is usually the case, they no longer have that CD. However
they do have the installation CD for Office 2000 Premium that was
used for a machine that has since been junked, so it seemed like a
likely candidate to install in place of the SBE.

In the past, I've been able to resolve this dilemma by using the MSI
cleanup utility from Microsoft. But when I run it on this machine,
there are no entries shown at all for Office. And Eraser2k doesn't
solve the problem either.

So what can I do? Any help will be greatly appreciated.

Thanks. >>
 
B

Bob Buckland ?:-\)

Hi Julie,

Windows in place upgrades can be such 'fun'. :(

There are no entries for 2000 series products in Add/Remove Programs?

What is the exact error message you're getting?

Are you using the current version of the Cleanup Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&FR=1
and the current version of MSI?

This article may help in removing Office 2000 manually
http://support.microsoft.com/default.aspx?scid=kb;en-us;219423&FR=1

=========
Client upgraded the operating system on their computer which has
Office 2000 Small Business Edition from Win98 to Windows 2000.
As usually happens, they now get bombarded with prompts for the
Office installation CD whenever they try to use any Office program.
And, as is usually the case, they no longer have that CD. However
they do have the installation CD for Office 2000 Premium that was
used for a machine that has since been junked, so it seemed like a
likely candidate to install in place of the SBE.

In the past, I've been able to resolve this dilemma by using the MSI
cleanup utility from Microsoft. But when I run it on this machine,
there are no entries shown at all for Office. And Eraser2k doesn't
solve the problem either.

So what can I do? Any help will be greatly appreciated.

Thanks. >>
 
B

Bob Buckland ?:-\)

Hi Julie,

Windows in place upgrades can be such 'fun'. :(

There are no entries for 2000 series products in Add/Remove Programs?

What is the exact error message you're getting?

Are you using the current version of the Cleanup Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&FR=1
and the current version of MSI?

This article may help in removing Office 2000 manually
http://support.microsoft.com/default.aspx?scid=kb;en-us;219423&FR=1

=========
Client upgraded the operating system on their computer which has
Office 2000 Small Business Edition from Win98 to Windows 2000.
As usually happens, they now get bombarded with prompts for the
Office installation CD whenever they try to use any Office program.
And, as is usually the case, they no longer have that CD. However
they do have the installation CD for Office 2000 Premium that was
used for a machine that has since been junked, so it seemed like a
likely candidate to install in place of the SBE.

In the past, I've been able to resolve this dilemma by using the MSI
cleanup utility from Microsoft. But when I run it on this machine,
there are no entries shown at all for Office. And Eraser2k doesn't
solve the problem either.

So what can I do? Any help will be greatly appreciated.

Thanks. >>
 
B

Bob Buckland ?:-\)

Hi Julie,

Windows in place upgrades can be such 'fun'. :(

There are no entries for 2000 series products in Add/Remove Programs?

What is the exact error message you're getting?

Are you using the current version of the Cleanup Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&FR=1
and the current version of MSI?

This article may help in removing Office 2000 manually
http://support.microsoft.com/default.aspx?scid=kb;en-us;219423&FR=1

=========
Client upgraded the operating system on their computer which has
Office 2000 Small Business Edition from Win98 to Windows 2000.
As usually happens, they now get bombarded with prompts for the
Office installation CD whenever they try to use any Office program.
And, as is usually the case, they no longer have that CD. However
they do have the installation CD for Office 2000 Premium that was
used for a machine that has since been junked, so it seemed like a
likely candidate to install in place of the SBE.

In the past, I've been able to resolve this dilemma by using the MSI
cleanup utility from Microsoft. But when I run it on this machine,
there are no entries shown at all for Office. And Eraser2k doesn't
solve the problem either.

So what can I do? Any help will be greatly appreciated.

Thanks. >>
 
B

Bob Buckland ?:-\)

Hi Julie,

Windows in place upgrades can be such 'fun'. :(

There are no entries for 2000 series products in Add/Remove Programs?

What is the exact error message you're getting?

Are you using the current version of the Cleanup Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&FR=1
and the current version of MSI?

This article may help in removing Office 2000 manually
http://support.microsoft.com/default.aspx?scid=kb;en-us;219423&FR=1

=========
Client upgraded the operating system on their computer which has
Office 2000 Small Business Edition from Win98 to Windows 2000.
As usually happens, they now get bombarded with prompts for the
Office installation CD whenever they try to use any Office program.
And, as is usually the case, they no longer have that CD. However
they do have the installation CD for Office 2000 Premium that was
used for a machine that has since been junked, so it seemed like a
likely candidate to install in place of the SBE.

In the past, I've been able to resolve this dilemma by using the MSI
cleanup utility from Microsoft. But when I run it on this machine,
there are no entries shown at all for Office. And Eraser2k doesn't
solve the problem either.

So what can I do? Any help will be greatly appreciated.

Thanks. >>
 
B

Bob Buckland ?:-\)

Hi Julie,

Windows in place upgrades can be such 'fun'. :(

There are no entries for 2000 series products in Add/Remove Programs?

What is the exact error message you're getting?

Are you using the current version of the Cleanup Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&FR=1
and the current version of MSI?

This article may help in removing Office 2000 manually
http://support.microsoft.com/default.aspx?scid=kb;en-us;219423&FR=1

=========
Client upgraded the operating system on their computer which has
Office 2000 Small Business Edition from Win98 to Windows 2000.
As usually happens, they now get bombarded with prompts for the
Office installation CD whenever they try to use any Office program.
And, as is usually the case, they no longer have that CD. However
they do have the installation CD for Office 2000 Premium that was
used for a machine that has since been junked, so it seemed like a
likely candidate to install in place of the SBE.

In the past, I've been able to resolve this dilemma by using the MSI
cleanup utility from Microsoft. But when I run it on this machine,
there are no entries shown at all for Office. And Eraser2k doesn't
solve the problem either.

So what can I do? Any help will be greatly appreciated.

Thanks. >>
 

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