Cannot load previously loaded Office:mac2008

I

Izisjewels

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: pop

It stopped working on Dec. 30 so I reinstalled and got this message:

"This identity cannot be opened with this version of Entourage" (when trying to open the installation-said it was completed)
 
M

Michel Bintener

Your Entourage database was modified by a more recent version of Entourage
than the one that is currently installed on your Mac. Make sure your copy of
Office is up-to-date, and you should be able to access your data again. To
do so, open any Office application (except for Entourage) and click on
Help>Check for Updates.


Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: pop

It stopped working on Dec. 30 so I reinstalled and got this message:

"This identity cannot be opened with this version of Entourage" (when trying
to open the installation-said it was completed)
Click to expand...

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

*** Please always reply to the newsgroup. ***
 
D

Diane Ross

You've given two completely different error messages.

"This identity cannot be opened with this version of Entourage" means you
need to update Entourage.

"this version can't be found" is one of the install errors. See this page
for options:

Install and Update Errors Unable to update Office 2008
<http://www.entourage.mvps.org/error/not_found.html>
 
I

Izisjewels

[email protected] said:
You've given two completely different error messages.

"This identity cannot be opened with this version of Entourage" means you
need to update Entourage.

"this version can't be found" is one of the install errors. See this page
for options:

Install and Update Errors Unable to update Office 2008
Click to expand...
Thanks for any help.
Diane
 
D

Diane Ross

[email protected] said:
Thanks for any help.
Click to expand...

I'm really getting confused. Now you've listed another error, "server timed
out". It's hard to know what's going on and what to suggest.

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.

Please give more details if you continue to have problems.
 
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