cannot open a non-existent .pst folder

D

Danielle

There is a folder listed in Outlook without a name next
to it. I cannot open the folder and I cannot delete or
close the folder. If I try to execute any command, I get
a message stating that I cannot open the .pst that has my
calendar, contacts, etc... There is not an option to
look at the properties of the folder.
I have tried to search for the .pst in docs and settings,
to no avail. I have removed the outlook 2003 profile,
and then added it, but the folder comes back.
I have uninstalled outlook 2003, reinstalled outlook 2003
and the folder is still there.
All service packs and updates have been installed on the
PC.
Is this some sort of exchange account issue where it
appears to be "ghosting" my mailbox?
This is not a funcionality issue, just merely an
annoyance.
 
M

Milly Staples [MVP - Outlook]

Try removing it through the registry.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Danielle asked:

| There is a folder listed in Outlook without a name next
| to it. I cannot open the folder and I cannot delete or
| close the folder. If I try to execute any command, I get
| a message stating that I cannot open the .pst that has my
| calendar, contacts, etc... There is not an option to
| look at the properties of the folder.
| I have tried to search for the .pst in docs and settings,
| to no avail. I have removed the outlook 2003 profile,
| and then added it, but the folder comes back.
| I have uninstalled outlook 2003, reinstalled outlook 2003
| and the folder is still there.
| All service packs and updates have been installed on the
| PC.
| Is this some sort of exchange account issue where it
| appears to be "ghosting" my mailbox?
| This is not a funcionality issue, just merely an
| annoyance.
 
D

Danielle

I really don't know exactly where to remove it in the
registry and just "guessing" wouldn't be the best
choice. Can anyone out there give any specifics please?
 
R

Russ Valentine [MVP-Outlook]

In Win XP, my key is found here:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
Messaging Subsystem\Profiles\Outlook

Within the Outlook folder, there are a bunch of folders with long
hexadecimal values for names -- those are the ones you need to look in to
see if you can find the ghost .PST names. If you delete one of the keys and
it points to your real .PST file instead of one of the ghosts, it's not the
end of the world -- your data won't be gone. The worst you would have to do
is recreate your Outlook profile.
--
Russ Valentine
[MVP-Outlook]

I really don't know exactly where to remove it in the
registry and just "guessing" wouldn't be the best
choice. Can anyone out there give any specifics please?
 
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