Cannot open xml files attached to mailreceived via Entourage & cannot delete receiving myown mail se

M

Magda_Iglesias

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)

I have two problems with Entourage"

When I receive mails with attachments, I cannot open it and the message reads "the open XML file cannot be opened because there are problems with the content, incorrect documents syntax. Location 1" Other times says: "Corrupt content", which is not.

The other problem is that everytime I send a mail I receive a copy as if I had sent myself a copy of the mail, which I haven't. When I open the message sent to me, it says: To: "Message-ID <C4C0BEB1.CD6%[email protected]>. How can I delete this from happening?

Thanks,
 
W

William Smith [MVP]

When I receive mails with attachments, I cannot open it and the
message reads "the open XML file cannot be opened because there are
problems with the content, incorrect documents syntax. Location 1"
Other times says: "Corrupt content", which is not.
Click to expand...

How are you determining that the attachment is not corrupt if you can't
open it? Since you appear to be using Gmail then try connecting to your
The other problem is that everytime I send a mail I receive a copy as
if I had sent myself a copy of the mail, which I haven't. When I open
the message sent to me, it says: To: "Message-ID
<C4C0BEB1.CD6%[email protected]>. How can I delete this from
happening?
Click to expand...

Connect to your Gmail account through the web interface here as well.
Send a message and see if you get the duplicates.

If your problems persist when you use the Gmail web interface then you
can rule out Entourage as the source of the problem.

Hope this helps!

--

bill

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