Cannot rebuild Entourage database after update

B

Bob Bruynooghe

I have applied the 10.1.4 Office update. Subsequently I wanted to
rebuild the Entourage database to see if doing so would resolved a
problem with my deleted items mailbox getting out of step. I got the
following message:

To rebuild the database quit all other Microsoft Office programs and try
again.

I didn't have any other MS Office programs running. I tried logging out
and in again and then rebooting but I still get the same message. I
cannot say for certain that this a result of the upgrade but I have in
the past been able to rebuild the database.

Anyone else seeing the same problem?

regards

Bob
 
N

Nick Hine

The rebuild stalled ... But the compact seemed to work with no nasty after
affects ... Perhaps try that first ...
 
M

Mickey Stevens

You first need to quit the Microsoft Database Daemon before performing a
rebuild. You can do so by going to Entourage -> Turn Off Office
Notifications, quitting Entourage, and then immediately re-launching
Entourage holding down the Option key. Or,do so by opening Process Viewer
(HD/Applications/Utilities/Process Viewer), locating the Database Daemon,
and going to File -> Quit Process. You can also do it by using a script, as
described here:
<http://www.entourage.mvps.org/faq/daemon.html>
 
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