Cannot send mail from entourage

R

Raphael A Lugo

Please help!!!
For some reason I can't send emails, I can only receive.
I have checked and double checked but no luck.
 
C

cax

If you don't provide additional information such as, what is the entourage
version, what is the message you got, what is your email protocol, how is
account is configured, it will be very hard help you.

Thx,

cax
 
D

Diane Ross

Please help!!!
For some reason I can't send emails, I can only receive.
I have checked and double checked but no luck.
Click to expand...

Send & Receive problems can be complex to solve, but generally these
solutions apply:

If you can receive but not send then you have a bad SMTP configuration
If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.

A common mistake is to mistype SMTP as STMP.

Try with no Advanced settings.

If you continue to have trouble see tools for troubleshooting send & receive
problems:

<http://www.entourage.mvps.org/troubleshoot/send_receive.html#tools>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
Top